For immediate Cloud Computing, Disaster Recovery, and Managed Hosting assistance call, email, or chat with us.

Corporate Headquarters
SunGard Availability Services
680 East Swedesford Road
Wayne, PA 19087
Toll-Free: 1 484-582-2000

PR Inquiries

Jordan Rittenberry
Vice President
Corporate Technology, Edelman
Phone: 1 312-233-1226
jordan.rittenberry@edelman.com

Managed Services/Disaster Recovery Services Support
MS/DR Support / Ticket Status: 1 800-441-1181 or sas.esupport@sungard.com
Alert and Disaster Hotline: 1 866-722-1313 or 1 215-351-1313
To Schedule a Test: 1 800-541-TEST (8378)
Recovery Services Portal Hotline (Password Resets): 1 877-472-0881

Business Continuity Software Customer Support
Toll-Free: 1 800-478-7645
Local (US): 1 610-878-2644
Email: AS.SoftwareSupport@sungard.com

Argentina: 0800 266 4918
Brazil: 0800 891 0193
France: 08 05 54 01 82
Mexico: 01800 1233313
México and Latin America – Soporte técnico habla español
México: 01800 614 2552, Rest of Latin America: +52 722 270 8821
México and Latin America Email: AS.LASupport@sungard.com
Netherlands: 0800 777 7710 or +31-202061408
Singapore: 1 800 622 1330 or +65-6622-1331
South Africa: 0800 981 902
United Arab Emirates: 800 0441 5520
United Kingdom: +44 20 8080 8002, 0800 783 6244, or +44-203-027-2751
UK Email: sas.ps.software.eu@sungard.com

Business Continuity Training Center
If you have any questions please contact the SunGard Training Department
Email: as.softwaretraining@sungard.com

Events Phone: 1 484-582-2427 Fax: 1 267-262-8274 Email: events@sungard.com	Human Resources Phone: 1 484-582-4926 Email: askASHR@sungard.com Employment Verification Phone: 1 877-905-2747 Fax: 1 267-262-8300
Accounts Payable Phone: 1 484-582-2510 Fax: 1 610-225-1133 Email: as.accounts_payable@sungard.com	Accounts Receivable Phone: 1 888-434-7085 Email: as.custserv@sungard.com
Sales Phone: 1 866-714-7209	Procurement/Vendor Relations Email: as.procurement@sungard.com
SunGard Financial Services NYC Phone: 1 646-445-1000

Software Distributors & Resellers

SunGard Availability Services software products are distributed around the world through an international network of Authorized Representatives. Our business continuity software is in use in more than 60 countries and is released in English, French, German, Latin American Spanish, Polish and Japanese. If you are outside the United States, please use the dropdown Authorized Representative locator below. For International Authorized Representative Program information, contact Steve Kokol, at steve.kokol@sungard.com.

SunGard Availability Services is your partner in IT availability and business continuity. We work with you to understand the requirements specific to your business, and we deliver proven solutions tailored to provide exactly what you need. We specialize in supporting complex hybrid IT environments, and we partner with organizations of all sizes to provide solutions backed by service level agreements. With more than 30 years of disaster recovery expertise, our portfolio includes business continuity planning, managed recovery, enterprise cloud computing services, colocation, online backup, continuity management software, and consulting. To learn more about SunGard’s flexible solutions and proven expertise, call 1-866-714-7209.

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