For immediate Cloud Computing, Disaster Recovery, and Managed Hosting assistance call, email, or chat with us.

Corporate Headquarters
SunGard Availability Services
680 East Swedesford Road
Wayne, PA 19087

Toll-Free: 1 800-468-7483

PR Inquiries
Toll-Free: 1-866-714-7209
Fax: 1 610-225-1132
Email: as.communications@sungard.com

Business Continuity Software Customer Support
Toll-Free: 1 800-478-7645
Local (US): 1 610-878-2644
Email: AS.SoftwareSupport@sungard.com

Argentina: 0800 266 4918
Brazil: 0800 891 0193
France: 08 05 54 01 82
Mexico: 01800 1233313
Netherlands: 0800 777 7710 or +31-202061408
Singapore: 1 800 622 1330 or +65-6622-1331
South Africa: 0800 981 902
United Arab Emirates: 800 0441 5520
United Kingdom: +44 20 8080 8002, 0800 783 6244, or +44-203-027-2751
UK Email: sas.ps.software.eu@sungard.com

Services Support
Alert and Disaster Hotline: 1 866-722-1313
To Schedule a Test: 1 800-541-TEST (8378)
Recovery Services Portal Hotline (Password Resets): 1 877-472-0881

Managed Services Support
Toll-Free: 1 800-441-1181

Business Continuity Training Center
SunGard Availability Services
631 Park Avenue
King of Prussia, PA 19406
Toll-Free: 1 800-634-2016 (select option #3)
Local: 1 610-768-4120
Fax: 1 610-768-4135

Events
Phone: 484-582-2445
Fax: 267-262-8274
Email: events@sungard.com

Software Distributors & Resellers

SunGard Availability Services software products are distributed around the world through an international network of Authorized Representatives. Our business continuity software is in use in more than 60 countries and is released in English, French, German, Latin American Spanish, Polish and Japanese. If you are outside the United States, please use the dropdown Authorized Representative locator below. For International Authorized Representative Program information, contact Steve Kokol, at steve.kokol@sungard.com.

SunGard Availability Services is your partner in IT availability and business continuity. We work with you to understand the requirements specific to your business, and we deliver proven solutions tailored to provide exactly what you need. We specialize in supporting complex hybrid IT environments, and we partner with organizations of all sizes to provide solutions backed by service level agreements. With more than 30 years of disaster recovery expertise, our portfolio includes business continuity planning, managed recovery, enterprise cloud computing services, colocation, online backup, continuity management software, and consulting. To learn more about SunGard’s flexible solutions and proven expertise, call 1-866-714-7209.

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