Try naming a business function or corporate department that doesn’t depend entirely on the effective and efficient operation of information technology (IT) resources. It really can’t be done. It is just as difficult to imagine a time when marketplace pressures have demanded more of IT than they do now. Today, less-thanoptimal performance from data centers or storage servers has quick consequences for the business operations they support. And unplanned downtime of any kind is unthinkable.
Put simply: IT availability, in the broadest sense of the term, has become a competitive essential.