Yesterday’s face to face banking environment has been replaced with ATMs, online banking, and customers’ expectations of instantaneous service and availability. Customers are far less tolerant of something like a service disruption or a major disaster affecting the bank that has been entrusted with their financial assets. These expectations, coupled with expanding business continuity FFIEC regulations, reinforce the need to address business continuity as more than simply a plan on the shelf, but rather as a program that must be maintained, and must have executive and board endorsement to ensure its success.
PLANet is a comprehensive tool to help you satisfy these needs and requirements. PLANet has been providing Business Continuity Management (BCM) support to community banks for more than a decade.