Yesterday’s face to face credit union environment has been replaced with ATMs, online financial transactions, and customer’s expectations of instantaneous service and availability. Customers are far less tolerant of something like a service disruption or a major disaster affecting the credit union that has been entrusted with their financial assets. These expectations, coupled with the expanding business continuity NCUA regulations, reinforce the need to address business continuity as more than simply a plan on the shelf, but rather as a program that must be maintained, and must have executive and board endorsement to ensure its success.
PLANet is a comprehensive tool to help you satisfy these needs and requirements. PLANet has been providing Business Continuity Management (BCM) support to credit unions for more than a decade. Read more about it in this detailed data sheet.