On January 18, 2011, a business finance institution experienced a power outage. The utility company could not confirm when power would be restored. Given the time-sensitive nature of the data being processed at the company, a disruption was not an option. The company called SunGard Availability Services Utilizing a high availability connection, the organization’s data was accessible from a SunGard availability Workforce Recovery site. Servers and workstations were set up, allowing the firm to continue their work with complete data, operations, voice, and network capabilities.