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Acacia Federal Savings Bank’s deposit and loan operations involve the daily transmission of a huge volume of data and transactions. They require high levels of data protection and availability to ensure business resiliency in the event of an interruption. |
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On January 18, 2011, a business finance institution experienced a power outage. The utility company could not confirm when power would be restored. Given the time-sensitive nature of the data being processed at the company, a disruption was not an option. The company called SunGard Availability Services Utilizing a high availability connection, the organization’s data was accessible from a SunGard availability Workforce Recovery site. Servers and workstations were set up, allowing the firm to continue their work with complete data, operations, voice, and network capabilities. |
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Until 2008, Capgemini utilized Word documents for their business continuity and disaster recovery (BC/DR) planning: both for their own internal use and for the BC/DR programs they developed and maintained for their clients. The time required to keep these plans manually updated was immense. Additionally, the complexity of the various plans was becoming unwieldy, increasing the potential risk to their company and to their client firms. |
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Spirit Incentives chose the SunGard Enterprise Cloud Services solution to support its evolving needs. Moving to the cloud allowed Spirit Incentives to consolidate services, reduce capital expenses, and optimize the use of its staff and its applications. Responding to an urgent deadline, the SunGard Enterprise Cloud Services solution was built around the customer requirements and turned over to the customer within 10 days. |
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Today, Michigan has 17 State agencies, 5 critical mainframes, over 4,000 servers, 6 petabytes of data, 50,000 employees, and 6000 applications. In 2003, Michigan recognized that with no comprehensive business continuity/disaster recovery (BC/DR) plan in place, they were in a state of high vulnerability from both natural and manmade disasters. |
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In today’s business world, workforce management is no simple matter. Companies need to map available staffing resources to a constantly fluctuating demand. Flex-time hours, part-time workers, and off-site management provide additional scheduling complications. |
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| Founded in 1986 and headquartered in San Francisco, Catholic Healthcare West (CHW) has diverse needs for serving patients from rural to urban areas and in community hospitals to nationally recognized centers of excellence. Each of the CHW clinical settings shares an unwavering dedication to providing high quality services to their patients and communities. Ensuring for seamless business continuity and data recovery is an integral part of the patient care objectives. |
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| International continuity planning is intensely challenging. Risks and priorities need to be identified and assessed for each individual location, but must also be balanced from a company-wide perspective. In order to evaluate global continuity planning requirements efficiently and effectively, the firm requires that each location have a detailed business impact analysis (BIA) performed on a regular basis. |
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| SunGard Availability Services has provided Cycle30 with a combination of enterprise cloud computing, dedicated managed hosting and advanced recovery services. As a result of the blended solution, Cycle30 is able to focus on customer service and business growth without committing precious capital resources to expanding and managing its datacenter to support operations. Cycle30 also has the information availability it needs to meet the demanding, around-the-clock billing requirements of customers. |
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| Automotive provider of on-demand web-based solutions delivers 24/7 availability to 87,000 aftermarket repair customers across the United States utilizing colocation services to increase systems uptime and data availability, in addition to disaster recovery and workforce continuity services -- supporting a 99.999% availability service level agreement commitment to customers. |
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| Atlantis Health Plan experienced a fire that destroyed its office including the company’s entire IT and telephony infrastructure. The company needed to recover business operations quickly – but also a long-term facility for customer-facing staff to work from during the time it took to relocate to new office space. |
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| Increasingly severe power and Internet outages threatened this organization’s critical applications and put their customers’ data in jeopardy. Colocation services for the organization’s production environment allowed the company’s IT team to get back to business and focus on more strategic priorities. |
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| Providing time-sensitive information from global trading markets to customers worldwide is central to Mergent’s business. Mergent needed a way to address both high availability and disaster recovery in a way that did not overtax their small IT team. Mergent turned to SunGard to deliver a strategic solution that lets the IT team focus on areas most important to the business while also being assured availability needs were addressed. |
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| Small credit unions like Family First Credit Union have numerous challenges when compared to some of their larger counterparts. Resources are stretched thin, competition is fierce and specific expertise is often scarce. But sometimes, what might seem disadvantageous is actually an advantage. For example; with business continuity planning, smaller credit unions have the ability to interchange personnel more readily. |
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| Many credit unions build business continuity plans but fail to take the next step. As the FFIEC explains in their most-recent BCP Booklet, “Risk monitoring ensures a BCP is viable through testing,independent review and periodic updating.” In addition, testing helps financial institutions adjust recovery time objectives by giving realistic, tested time estimates needed to complete tasks. |
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| To help ensure continuous availability of its information, a software company had SunGard subject its systems to a full penetration test and measure them against SunGard's proprietary model for Information Security--including 50 discrete areas of evaluation. |
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| The business continuity planning team at a leading diversified financial services company is charged with establishing the methodology, tools, policy, compliance and reporting utilized in disaster preparedness throughout the United States. The financial services firm deployed LDRPS® (Living Disaster Recovery Planning System) from SunGard Availability Services to create all preparedness plans across the enterprise. The SunGard software enables the bank to centrally develop and manage business continuity planning – supporting 500 U.S. locations, 5,000 plans and close to 7,000 users. |
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