Founded in 1986 and headquartered in San Francisco, Catholic Healthcare West (CHW) has diverse needs for serving patients from rural to urban areas and in community hospitals to nationally recognized centers of excellence. Each of the CHW clinical settings shares an unwavering dedication to providing high quality services to their patients and communities. Ensuring for seamless business continuity and data recovery is an integral part of the patient care objectives.
Chris Balsino, Account Executive for SunGard Availability Services and the primary liaison with CHW, comments on the hospital system’s commitment to business continuity: “Developing, implementing, and executing an effective BC/DR program is challenging for organizations of any size. For an organization with the breadth and complexity of CHW, it can be a monumental task, but they have taken it completely in stride. Their BC/DR program is proactive, comprehensive, and detailed. And they never consider it to be final: they are always seeking ways to refine their plan to keep it attuned to every change in their business, in society, and in technology.”