Wayne, Pa., July 22, 2010 – SunGard Availability Services was among the select companies that Forrester Research, Inc. invited to participate in The Forrester WaveTM: Disaster Recovery Services Providers, Q2 2010. In this evaluation, published in June 2010, SunGard was cited as a leader among disaster recovery services providers.
Included among the areas where SunGard received 5.0 out of 5.0 ratings in the report were: Additional Services, Geographic Scope, Company Investment to Support its Strategy, Partnerships, and Network Support.
In its assessment of SunGard, the report noted: “Availability is the strategic focus of the company. Consequently, it offers in-depth services for IT, work-area, mobile, and quick-ship recovery – and delivers all of these services itself, not with partners. It also has a sizable consulting organization that supports the full BCP/DRP life cycle. The company also offers its own BCP software, called LDRPS software, and emergency communication and notification services. It has a geographic presence in North America and Europe.”
"As the pioneer of disaster recovery, SunGard has unmatched experience and expertise helping customers maintain access to their critical systems. We also offer the broadest portfolio of additional services to help customers cost-effectively develop and implement an availability strategy aligned with their business and IT goals," said Patrick Doherty, executive vice president and chief marketing officer at SunGard Availability Services. "We continue to invest in our portfolio of advanced recovery and enterprise-class cloud services that will help customers achieve the reliability and flexibility they require in assuring the availability of their IT systems."
SunGard delivers tiered, customized recovery solutions based on applications and business process criticality, and enable customers to maintain flexibility to shift the solution mix as business requirements change. The high quality and consistency of SunGard service delivery have helped customers achieve a 100 percent recovery rate with SunGard successfully supporting over 3,400 recoveries to-date. To service its customers, SunGard has more than 80 facilities and over 40 mobile recovery units worldwide.
SunGard’s Recovery Services portfolio consists of:
About SunGard Availability Services
SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software to more than 10,000 customers in North America and Europe. With five million square feet of datacenter and operations space, SunGard assists IT organizations across virtually all industry and government sectors to prepare for and recover from emergencies by helping them minimize their computer downtime and optimize their uptime. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business. To learn more, visit www.sungardas.com or call 1-800-468-7483.
About SunGard
SunGard is one of the world’s leading software and technology services companies. SunGard has more than 20,000 employees and serves 25,000 customers in 70 countries. SunGard provides software and processing solutions for financial services, higher education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue exceeding $5 billion, SunGard is ranked 380 on the Fortune 500 and is the largest privately held business software and IT services company.
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