Lack of Operational Resilience Will Undermine Enterprise Competitiveness: A Strategy for Availability​

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What do the following events have in common: cyberattacks, severe weather, health pandemics, and power outages? They all drive organizations to develop a very sophisticated means of "availability" — maintaining uninterrupted business operations. The key to success is building availability processes for operational resilience that integrate, orchestrate, and align the priorities and objectives of line-of-business (LOB) executives, such as CXOs and VPs/managers of business processes, with those of IT.

Why? Because disasters, natural or man made, can potentially cripple or halt an organization's business objectives, from ensuring growth targets and brand equity to optimizing supply chains and worker productivity. Organizations must be always available and able to manage these events in a way that works with their traditional stakeholders of internal business units, supply chains, business partners, and manufacturing. But also, and more importantly, the approach must work with customers — and even governments, the media, and investors.

 

 

ESG Product Brief — Sungard AS Enterprise Cloud Serviceshttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/ESG-Product-Brief-Sungard-AS-Enterprise-Cloud-Services.aspxESG Product Brief — Sungard AS Enterprise Cloud ServicesLong-time managed services and disaster recovery specialist Sungard AS is raising its game by offering Enterprise Cloud Services. Enterprise Cloud Services allows Sungard AS to deliver security and availability for organizations’ compute, network, and storage resources and ultimately help them contain costs and provide efficiencies that might not otherwise be possible due to the increasing demand on their internal IT resources.
10 Things Your Team Is Afraid To Tell You About Your DR Planhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/10-Things-Your-Team-Is-Afraid-To-Tell-You-About-Your-DR-Plan.aspx10 Things Your Team Is Afraid To Tell You About Your DR PlanCost-cutting pressures on CIOs have led many to accept more risk and settle into a mindset that their Disaster Recovery (DR) program is comprehensive, when, in fact, it might not hold up when matched against the company’s business requirements.​
3 Key Considerations To Ensure IT Resiliencyhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/3-Key-Considerations-To-Ensure-IT-Resiliency.aspx3 Key Considerations To Ensure IT Resiliency“Disaster” is a word business folk do not want to hear — whether they are in leadership, IT, operations, compliance, or any other department. The high cost of downtime can be measured at least a dozen different ways, including revenue loss, reputational damage, legal penalties, and decrease in stock value. The final impact analysis of a disruption is always staggering. Yet even so, countless businesses do not have appropriate disaster recovery (DR) plans in place in their organizations.
The Compelling Business Case for Hybrid Cloud Serviceshttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/The-Compelling-Business-Case-for-Hybrid-Cloud-Services.aspxThe Compelling Business Case for Hybrid Cloud ServicesHybrid cloud solutions have become extremely popular for some very good reasons. They allow companies concerned about security to deploy specific applications in a public cloud (such as those that are customer facing and contain less critical data) while keeping mission-critical and back office applications in a private cloud.
4 Steps to Revitalize Business Continuity Programshttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/4-Steps-to-Revitalize-Business-Continuity-Programs.aspx4 Steps to Revitalize Business Continuity ProgramsIn IT, complexity grows over time. When companies adopt a new enterprise technology, it always affects their processes and workflow – often causing “messes” and “clutter” that need to be cleaned up. That’s an essential task in any production environment and it never ends. Growing complexity has to be managed by your team and that management takes time, resources, personnel, and energy.
4 Steps To Taking Control With Cyber Resiliencehttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/4-Steps-To-Taking-Control-With-Cyber-Resilience.aspx4 Steps To Taking Control With Cyber ResilienceDespite advances in technology and best efforts to stop them, cyber attacks are escalating and attackers are constantly introducing new threat vectors. Under the circumstances, breaches and break-ins are simply inevitable. Your adversaries have nothing but time. They also possess the element of surprise as to the timing, target, and strength of the attack. ​Given these factors, the level of complacency that many executives express is concerning. In fact, every day brings news of another company that’s been hacked and humbled. ​
Cloud Computing: Resiliency is the Key to Successhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Cloud-Computing-Resiliency-is-the-Key-to-Success.aspxCloud Computing: Resiliency is the Key to SuccessThis white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.
How Will You Perform In a High Availability Economy?http://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/How-Will-You-Perform-In-a-High-Availability-Economy.aspxHow Will You Perform In a High Availability Economy?Enterprises are now actively making the shift toward hybrid IT arrangements and delegating an increasing number of activities to trusted partners. The reason? IT environments have become too costly and complex to manage without specialized assistance.
Risk Never Sleeps: Managing Risk in an Uncertain Worldhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Risk-Never-Sleeps-Managing-Risk-in-an-Uncertain-World.aspxRisk Never Sleeps: Managing Risk in an Uncertain WorldAn IT manager starts off the week with a hardware failure on a server running the firm’s CRM application. Sales and marketing, as well as senior management, are flustered – they can’t access the application to contact key customers regarding a change to a scheduled product delivery date. The IT manager had a replacement server on hand—a rarity in today’s tough financial environment—and was able to get the new hardware up and running quickly. The IT team needed to cut some corners in the interest of time – they decided security checks and data de-duplication efforts could wait. They were able to meet their prescribed recovery time objective, and more importantly, the business managers stopped complaining, so the IT team felt the crisis was resolved positively.
Meeting the Demands of Healthcare Reformhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Meeting-the-Demands-of-Healthcare-Reform.aspxMeeting the Demands of Healthcare ReformBy encouraging the development of HIT standards, healthcare reform is enabling healthcare organizations to more easily adopt technology. By providing incentives for higher quality and more coordinated care and extending privacy requirements, healthcare reform is encouraging hospitals to consolidate to pool their resources to more easily meet new requirements. Such consolidation, in turn, drives the need for healthcare organizations to simplify and standardize their IT infrastructure. Healthcare reform is also encouraging the development of health information exchanges.
This is NOT a Test! Taking a Risk-based Approach to Validating Resilience and Recoverabilityhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/This-is-NOT-a-Test!-Taking-a-Risk-based-Approach-to-Validating-Resilience-and-Recoverability.aspxThis is NOT a Test! Taking a Risk-based Approach to Validating Resilience and RecoverabilityWriting a plan is not enough. Recent years have seen an increased emphasis on demonstrating business resilience of mission critical business processes. But with the myriad of tests possible, how does an organization decide upon and justify what it will test? Sungard Availability Services offers guidance on how this can be addressed by applying key elements from risk management and business impact analysis – in essence, taking a risk-based approach.
What will the Causes of Downtime be in the Near Future and How Can You Minimize their Impact?http://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/What-will-the-Causes-of-Downtime-be-in-the-Near-Future-and-How-Can-You-Minimize-their-Impact.aspxWhat will the Causes of Downtime be in the Near Future and How Can You Minimize their Impact?Organizations today must quickly react to market conditions by modifying existing offerings or offering new products and services. The critical applications that enable these changes and support the business must be available 24x7, or a company risks lost productivity, revenue, reputation, and ultimately, customers and clients.
Five Key Considerations for Selecting Cloud Recovery Serviceshttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Five-Key-Considerations-for-Selecting-Cloud-Recovery-Services.aspxFive Key Considerations for Selecting Cloud Recovery ServicesAs more businesses recognize just how vulnerable their networks, applications, and data are, backup and disaster recovery initiatives have risen to the top of IT agendas. Cloud service providers that deliver backup and recovery as-a-service in the cloud have seen a corresponding increase in business. Why? Because many customers recognize that it’s much more expensive to provide business continuity themselves. Businesses that contact providers such as Allstream have a general idea of how they want to use backup and recovery services. Here are some items that should be part of an evaluation of a cloud-based backup and recovery service.
Hybrid Cloud Services: An Interview with Cisco Executive Rob Lloydhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Hybrid-Cloud-Services-An-Interview-with-Cisco-Executive-Rob-Lloyd.aspxHybrid Cloud Services: An Interview with Cisco Executive Rob LloydSungard AS recently sat down with Rob Lloyd, president of development and sales at Cisco, to discuss the trend toward hybrid cloud services and to describe what the new Cisco® Intercloud initiative and Application Centric Infrastructure means to customers. These innovations have been embraced by Cisco ecosystem service provider partner Sungard Availability Services, whose offerings bring new fl exibility, cost-effectiveness, agility, and options to customers looking at cloud solutions.
Adapting to the Changing Cloudhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Adapting-to-the-Changing-Cloud.aspxAdapting to the Changing CloudIDG Research Services recently surveyed IT leaders to understand organizations’ cloud computing needs, the value placed on cloud recovery services, and the associated benefits and challenges they encounter with cloud recovery services. The research results offer a window into what IT leaders see as the benefits and the challenges of cloud recovery services.
Who's In The Gartner Magic Quadrant For Business Continuity Management Planning Software?http://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/who-is-in-the-gartner-magic-quadrant-for-business-continuity-management-planning-software.aspxWho's In The Gartner Magic Quadrant For Business Continuity Management Planning Software?The Magic Quadrant for Business Continuity Management Planning Software is here! 18 vendors were evaluated against their ability to execute and their completeness of vision. Sungard Availability Services was recognized as a leader in the Magic Quadrant for Business Continuity Management Planning Software!
The 12 Best Cloud Computing Articles of the Yearhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/12-best-cloud-computing-articles-of-the-year.aspxThe 12 Best Cloud Computing Articles of the YearDownload our 12 must-read cloud computing articles eBook and learn​The Top 5 Lies Your Cloud Salesperson Will Tell YouWhat is Auto-Scaling or Cloud Bursting3 Questions to Drive Your Enterprise Cloud ArchitectureAnd much more...
New Ways to Get the Biggest Return from Your Cloud IThttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/New-Ways-to-Get-the-Biggest-Return-from-Your-Cloud-IT.aspxNew Ways to Get the Biggest Return from Your Cloud ITIs your capital expenditure (CapEx) budget shrinking? Are you looking to get the most out of your operational expenditures (OpEx) and spread your IT expenses out in predictable monthly payments? Learn how you can take advantage of cloud services to achieve the greatest possible efficiency from your IT resources, lower capital costs, and enhance productivity.
Data Center, Colocation or In-Househttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Data-Center,-Colocation-or-In-House.aspxData Center, Colocation or In-HouseDetermining the Best Option for Your CompanyNo matter how fast storage ability, data rates, and processor speeds increase, the demand that users place on IT infrastructure continues to expand. IT departments must continually look forward and plan in order to meet future requirements.
IT Disaster Recovery Best Practices & Lessons from Hurricane Sandyhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/IT-Disaster-Recovery-Best-Practices--Lessons-from-Hurricane-Sandy.aspxIT Disaster Recovery Best Practices & Lessons from Hurricane SandyIn late October 2012, Hurricane Sandy made landfall in the Caribbean, mid-Atlantic, and northeastern United States with devastating impact, causing an estimated $65.6 billion in losses due to damage and business interruption. Here at Sungard AS, we received 342 alerts and 117 disaster declarations due to Hurricane Sandy alone.​
Recovery as a Service Comes of Agehttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Recovery-as-a-Service-Comes-of-Age.aspxRecovery as a Service Comes of AgeIncreased comfort with cloud security. Avoidance of capital expenditures. Outsourced management. Pay-as-you-grow pricing. These and other features and benefits, combined with mounting concerns over maintaining business continuity in the event of disasters, are behind the growing adoption of recovery as a service (RaaS). This cloud-based approach offers service packages tailored to different levels of data and application criticality within organizations. Costs are based on speed of recovery and the restoration point for individual applications.
The Forrester Wave™: Traditional Disaster Recovery Service Providers, Q1 2014http://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/The-Forrester-Wave-Traditional-Disaster-Recovery-Service-Providers,-Q1-2014.aspxThe Forrester Wave™: Traditional Disaster Recovery Service Providers, Q1 2014Today’s world of 24x7 operations is forcing I&O professionals to reconsider how they run their resiliency programs. More and more, they use a mix of in-house and outsourced resiliency. Almost one in four enterprises say that improving BC/DR is a critical priority for the next year, and this group is also more likely to use outsourced DR services.
Five Reasons Why Disaster Recovery Plans Failhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Five-Reasons-Why-Disaster-Recovery-Plans-Fail.aspxFive Reasons Why Disaster Recovery Plans Fail“IF YOU FAIL TO PLAN, PLAN TO FAIL” goes the old adage. In the current age of hyper-connectivity and uber-accessibility, dependence on real-time technology and applications brings an even greater need for technologycentric disaster recovery and business continuity planning. Most organizations understand this, yet despite the increased awareness, IT disaster recovery plans continue to fail when needed most; during a disaster or disruption.
Hybrid IT Strategy: Building a Bridge Between Today's Environment and Tomorrow's Technologieshttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Hybrid-IT-Strategy-as-a-Path-Forward-Building-a-Bridge-Between-Today-Environment-and-Tomorrow-Technologies.aspxHybrid IT Strategy: Building a Bridge Between Today's Environment and Tomorrow's TechnologiesHybrid IT — an environment that encompasses a wide mix of assets as well as internal and external IT services — requires enlightened governance. At present, the specter of “shadow IT” threatens to put enterprises at serious risk. By acting unilaterally, lines of business take steps that could prove detrimental to the reputation of the enterprise.
Looking for a Cloud Backup and Recovery Solution is Like Looking for a Spousehttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Looking-for-a-Cloud-Backup-and-Recovery-Solution-is-Like-Looking-for-a-Spouse.aspxLooking for a Cloud Backup and Recovery Solution is Like Looking for a SpouseChoosing a cloud backup and recovery provider has startling similarities to looking for a spouse. After all, there are a lot of backup as a service (BaaS) providers and recovery as a service (RaaS) providers out there. They’re all a little different, and they’re all touting themselves as the greatest thing since sliced bread.
The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014http://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/The-Forrester-Wave™-Disaster-Recovery-As-A-Service-Providers,-Q1-2014.aspxThe Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014The past few years have seen significant growth and adoption of DRaaS across all segments, as I&O professionals are looking for ways to improve their recovery objectives without increasing spend. In this time, traditional DR service providers, cloud service providers, telcos, and pure-play providers have brought new DRaaS solutions to market.
Paradox of Compliance: Business Continuity and Resiliencehttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Paradox-of-Compliance-Business-Continuity-and-Resilience.aspxParadox of Compliance: Business Continuity and Resilience
Building A Better Cloudhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Building-A-Better-Cloud.aspxBuilding A Better CloudAssembling an effective plan for a cloud infrastructure is paramount. When organizations put the right strategic pieces in place the result is maximum return on investment and an ability to achieve competitive differentiation.
Adapting Security To The Cloudhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Adapting-Security-To-The-Cloud.aspxAdapting Security To The CloudThis white paper describes how adoption of Cloud technology can potentially change an organization’s security requirements and how organizations can adapt their IT and security infrastructure to address these challenges. By developing a roadmap for their IT and security infrastructure, organizations are more likely to feel confident adopting and reaping the benefits of the latest Cloud technologies.
The Dollars and Sense of Online Backuphttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/The-Dollars-and-Sense-of-Online-Backup.aspxThe Dollars and Sense of Online BackupIT functions in business are complicated enough. For the business majority, adding data protection expertise as a core competency simply does not make fiscal sense. Turning that function over to the leading solution in online backup and recovery—EVault—will save time, money and aggravation. Secure2Disk powered by EVault has the right online backup solution for companies that are serious about protecting business-critical data.
Security in the Cloudhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Security-in-the-Cloud.aspxSecurity in the CloudIt is important to recognize that risk cannot be 100% eliminated. However, it can be significantly reduced to a level that is acceptable for a given business. The most crucial step in reducing risk is vendor selection. The right vendor will work in partnership with a client company at every step in order to maximize cloud security. This is key security is a collaborative effort between the vendor and the client. The vendor cannot guarantee absolute security, but can provide the means so that the vendor and client together can make security a practical reality. With this in mind, companies should take a layered approach when assessing cloud vendors.
ISO 22301: A Framework for Business Process Definitionhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/ISO-22301-A-Framework-for-Business-Process-Definition.aspxISO 22301: A Framework for Business Process DefinitionIn May 2012, the International Standards Organization (ISO) published the long-awaited. ISO 22301 which utilizes as a foundation BS 259992 a standard which has already garnered broad acceptance outside the UK. This paper outlines how this new standard “Societal Security – Business Continuity Management Systems – Requirements” offers a robust framework for individual organizations to build their own Business Continuity Management Systems (BCMS).
When Cloud Makes Sense: Cloud Strategyhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/When-Cloud-Makes-Sense-Cloud-Strategy.aspxWhen Cloud Makes Sense: Cloud Strategy
The Need for High Availability and Uptimehttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/The-Need-for-High-Availability-and-Uptime.aspxThe Need for High Availability and UptimeCompanies increasingly are looking to the cloud to help deliver IT services. Many have already moved email, sales force management, and other applications to Software-as-a-Service (SaaS) cloud service providers. And now there is growing interest in infrastructure services to cut costs and to offer companies the agility to be more responsive when business conditions change.
7 Key Elements of a Successful Cloud Strategyhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/7-Key-Elements-of-a-Successful-Cloud-Strategy.aspx7 Key Elements of a Successful Cloud StrategyCloud can seem as intangible and mercurial as its namesake. But with a solid strategy and the right guidance, businesses can confidently move forward making sound business decisions, charting a direct course through migration, and reaping the many benefits the cloud offers. But what are the key elements of a successful cloud strategy? Forgetting for a moment the over-hyped assertions that “everyone is moving to the cloud” and “the cloud is the right decision for every business,” how will you determine if the cloud is the single best solution for your organization, or is just part of a more complex composite solution?
Best Practices for Cloud-based Recoveryhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Best-Practices-for-Cloud-based-Recovery.aspxBest Practices for Cloud-based RecoveryRecovery-as-a-Service (RaaS) has been available for some time, and has leveraged a number of infrastructure options and recovery platforms. Many of these options have provided a recovery solution that is flexible, scalable, and secure. And in some cases, service providers offer fully managed solutions with the expertise to support heterogeneous IT environments.
Crisis Management Checklisthttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Crisis-Management-Checklist.aspxCrisis Management ChecklistThis material suggests high-level issues that you should consider if you are in response mode. Sungard Availability Services is providing this as a public service.
People Must Be at the Center of Business Continuity Planning: New Trends and Directions in Workforce Resiliencyhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/People-Must-Be-at-the-Center-of-Business-Continuity-Planning-New-Trends-and-Directions-in-Workforce-Resiliency.aspxPeople Must Be at the Center of Business Continuity Planning: New Trends and Directions in Workforce ResiliencyDon't forget about the most important element of your business continuity planning your people. After all, what use would it be to have your systems, data, networks, and applications up and running if there are no people to use them? And who will recover them in the first place, if not your people? This white paper identifies 5 new trends in business continuity planning that involve putting your workforce at the center a tiered workforce, strategic communications, blended solutions, workforce resiliency, and rigorous exercises. Read this white paper to learn more about how to fortify your business' resiliency and your disaster recovery program by taking your people into consideration.
7 Keys to Unlocking a Modern Business Continuity Approachhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/7-key-considerations-for-switching-to-business-continuity-management-bcm-software.aspx7 Keys to Unlocking a Modern Business Continuity ApproachOrganizations use a number of tools to build business continuity plans and support their business continuity programs, from Microsoft® Word and Excel® to more specialized software products, which support only a portion of their continuity program requirements. As your organization changes, these tools may have crucial limitations that end up making maintenance of plans and continuity information difficult at best, and error prone. And, a non web-based, architected tool that is outdated may not be securely available over the Internet.
Ensuring Security and Compliance Throughout an Organizationhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Ensuring-Security-and-Compliance-Throughout-an-Organization.aspxEnsuring Security and Compliance Throughout an OrganizationIn today's corporate environment, CIOs and security managers need to protect information assets such as intellectual property (IP) and personally identifiable information (PII). Key business drivers for data protection include Regulatory compliance; competition in the market; legal and recovery costs associated with breaches; and Brand risk. So how do risk managers address these issues? Find out in the eBook.
Disaster Recovery Service Provider Checklisthttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Disaster-Recovery-Service-Provider-Checklist.aspxDisaster Recovery Service Provider ChecklistThis white paper describes what organizations should look for to ensure that the DR SP they select not only provides high quality service and expertise — but also meet their specific business requirements.
How to Manage Disaster Recovery in Complex Hybrid IT Environmentshttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/How-to-Manage-Disaster-Recovery-in-Complex-Hybrid-IT-Environments.aspxHow to Manage Disaster Recovery in Complex Hybrid IT EnvironmentsThis white paper discusses the challenges to disaster recovery posed by data center virtualization. Contrary to popular belief, data center virtualization has actually made disaster recovery (DR) harder, not easier. This is because the world is not 100% virtualized, and production environments have become an ever more complex hybrid of platforms, operating systems, hypervisors, storage, and databases. The increasing heterogeneity presents a significant IT disaster recovery challenge, as the physical and virtual compute stacks for each and every application in the production environment must be re-created in the recovery environment. This creates a complex change management challenge, as well as significant capex and opex commitments for the organization. In this paper, Sungard Availability Services presents a 4-pronged strategy for addressing these challenges.
The Root Causes Behind Failed Recoverieshttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/The-Root-Causes-Behind-Failed-Recoveries.aspxThe Root Causes Behind Failed RecoveriesWhen considering business continuity and disaster recovery (BC /DR), a failed recovery means discontinued business. Having systems inoperable and people unavailable for a matter of days or even hours can be disastrous in terms of lost revenue, customer dissatisfaction, and negative press. It is therefore critical to understand the root-causes behind why recoveries fail in the first place.
Nine Steps to Prepare for a Pandemichttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Nine-Steps-to-Prepare-for-a-Pandemic.aspxNine Steps to Prepare for a PandemicThe pre-pandemic phase is a little bit like a hurricane – you still have some time to prepare, but there is a sense of urgency as the WHO levels are increased. Determine first who within your organization will make critical decisions in the face of a pandemic impacting your operations, and work with any corporate pandemic leaders or crisis management structure. Then understand your vulnerabilities looking at systems and data to some extent – but particularly at process and people.
6 Criteria for Selecting the Best Managed Hosting Providerhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/6-Criteria-for-Selecting-the-Best-Managed-Hosting-Provider.aspx6 Criteria for Selecting the Best Managed Hosting ProviderManaged Dedicated Server Hosting Providers take on the management and monitoring of servers to free an organization’s IT staff to perform mission critical or value-added activities. They also offer a raft of additional benefits — including high reliability, performance, security, and compliance — more cost effectively than if the organization managed its own servers in-house.
Incident Management Checklisthttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Incident-Management-Checklist.aspxIncident Management ChecklistThe Incident Management Team provides direction and support to all affected business units. This centralized approach ensures that recovery requirements for affected business units are met while minimizing confusion and duplication of effort.
The Cost Of Doing It Wrong: 6 Key Cost Considerations When Evaluating A Cloud Servicehttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/6-key-cost-considerations-when-evaluating-a-cloud-service.aspxThe Cost Of Doing It Wrong: 6 Key Cost Considerations When Evaluating A Cloud ServiceThe wide-scale adoption and rapid move to the Cloud is being met by a similarly explosive growth in the number of providers offering services. Unfortunately, not all cloud services are created equal. The wrong choice—going with a commodity cloud provider for critical workloads, for example—can have significant consequences and could lead to a loss of revenue, productivity, reputation, and customers. A wrong choice can also increase IT costs and in some cases, result in regulatory and civil penalties and fines.
Cloud Services Readiness Assessment Toolhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Cloud-Services-Readiness-Assessment-Tool.aspxCloud Services Readiness Assessment ToolThere are several reasons for the move to cloud services. Cloud services can cut costs and help companies be more agile, offering the flexibility to more easily handle peak workloads and to be more responsive when business conditions change. This tool will help you evaluate if a cloud solution is the right choice for your company’s needs and what cloud service characteristics and features would be a good match for your business.
7 Dirty Little Secrets of Cloud Backup and Recoveryhttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/7-Dirty-Little-Secrets-of-Cloud-Backup-and-Recovery.aspx7 Dirty Little Secrets of Cloud Backup and RecoveryCloud backup and recovery is, without question, one of the “latest and greatest” and “biggest and best” items in the IT arena. It’s hot – and getting hotter as emergent backup as a service (BaaS) and disaster recovery as a service (DRaaS) vendors pop up like mushrooms after a heavy rain.
Five Steps to Achieving Business Continuity for Everyonehttp://www.sungardas.com/Resource-Center/WhitePapersandAnalystReports/Pages/Five-Steps-to-Achieving-Business-Continuity-for-Everyone.aspxFive Steps to Achieving Business Continuity for EveryoneIn 2012, as part of a research survey, ESG asked IT professionals what specific data protection challenges they were facing. Thirty-six percent of the respondents indicated that implementing or improving business continuity and disaster recovery was a process and technology challenge they faced. Interestingly, 32% of them also cited a lack of a disaster recovery plan or process as a challenge they wanted to overcome.

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