Lack of Operational Resilience Will Undermine Enterprise Competitiveness: A Strategy for Availability​


What do the following events have in common: cyberattacks, severe weather, health pandemics, and power outages? They all drive organizations to develop a very sophisticated means of "availability" — maintaining uninterrupted business operations. The key to success is building availability processes for operational resilience that integrate, orchestrate, and align the priorities and objectives of line-of-business (LOB) executives, such as CXOs and VPs/managers of business processes, with those of IT.

Why? Because disasters, natural or man made, can potentially cripple or halt an organization's business objectives, from ensuring growth targets and brand equity to optimizing supply chains and worker productivity. Organizations must be always available and able to manage these events in a way that works with their traditional stakeholders of internal business units, supply chains, business partners, and manufacturing. But also, and more importantly, the approach must work with customers — and even governments, the media, and investors.



Nine Steps to Prepare for a Pandemic Steps to Prepare for a PandemicThe pre-pandemic phase is a little bit like a hurricane – you still have some time to prepare, but there is a sense of urgency as the WHO levels are increased. Determine first who within your organization will make critical decisions in the face of a pandemic impacting your operations, and work with any corporate pandemic leaders or crisis management structure. Then understand your vulnerabilities looking at systems and data to some extent – but particularly at process and people.
ESG Product Brief — Sungard AS Enterprise Cloud Services Product Brief — Sungard AS Enterprise Cloud ServicesLong-time managed services and disaster recovery specialist Sungard AS is raising its game by offering Enterprise Cloud Services. Enterprise Cloud Services allows Sungard AS to deliver security and availability for organizations’ compute, network, and storage resources and ultimately help them contain costs and provide efficiencies that might not otherwise be possible due to the increasing demand on their internal IT resources.
The Compelling Business Case for Hybrid Cloud Services Compelling Business Case for Hybrid Cloud ServicesHybrid cloud solutions have become extremely popular for some very good reasons. They allow companies concerned about security to deploy specific applications in a public cloud (such as those that are customer facing and contain less critical data) while keeping mission-critical and back office applications in a private cloud.
4 Steps to Revitalize Business Continuity Programs Steps to Revitalize Business Continuity ProgramsIn IT, complexity grows over time. When companies adopt a new enterprise technology, it always affects their processes and workflow – often causing “messes” and “clutter” that need to be cleaned up. That’s an essential task in any production environment and it never ends. Growing complexity has to be managed by your team and that management takes time, resources, personnel, and energy.
Cloud Computing: Resiliency is the Key to Success Computing: Resiliency is the Key to SuccessThis white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.
Disaster Recovery Service Provider Checklist Recovery Service Provider ChecklistThis white paper describes what organizations should look for to ensure that the DR SP they select not only provides high quality service and expertise - but also meet their specific business requirements.
The Gartner magic quadrant for business continuity management planning software Gartner magic quadrant for business continuity management planning softwareThe Magic Quadrant for Business Continuity Management Planning Software is here! 18 vendors were evaluated against their ability to execute and their completeness of vision. Sungard Availability Services was recognized as a leader in the Magic Quadrant for Business Continuity Management Planning Software!
How A Hybrid Cloud Strategy Can Empower Your IT Department A Hybrid Cloud Strategy Can Empower Your IT DepartmentHow can IT decision makers ensure a cohesive cloud strategy that addresses business needs while maintaining control? Many are turning to a hybrid cloud strategy, which allows businesses to leverage more than one model of cloud computing for various aspects of the business.
Who’s in the Gartner Magic Quadrant for Disaster Recovery as a Service?’s in the Gartner Magic Quadrant for Disaster Recovery as a Service?The Gartner Magic Quadrant for Disaster Recovery as a Service is here, and Sungard AS is a leader!
Best-Laid IT Recovery Plans: The Guide To Maximizing Availability IT Recovery Plans: The Guide To Maximizing AvailabilityIn today’s business world, employees and customers expect and demand that systems and applications will be available 24/7/365. This means your business infrastructure must be highly available and access to your business applications is paramount. Unfortunately, your business is constantly impacted by unpredictable actions that are often out of your control.
Hybrid Cloud Services: An Interview with Cisco Executive Rob Lloyd Cloud Services: An Interview with Cisco Executive Rob LloydSungard AS recently sat down with Rob Lloyd, president of development and sales at Cisco, to discuss the trend toward hybrid cloud services and to describe what the new Cisco® Intercloud initiative and Application Centric Infrastructure means to customers. These innovations have been embraced by Cisco ecosystem service provider partner Sungard Availability Services, whose offerings bring new flexibility, cost-effectiveness, agility, and options to customers looking at cloud solutions.
The 12 Best Cloud Computing Articles of the Year 12 Best Cloud Computing Articles of the YearDownload our 12 must-read cloud computing articles eBook and learnThe Top 5 Lies Your Cloud Salesperson Will Tell YouWhat is Auto-Scaling or Cloud Bursting3 Questions to Drive Your Enterprise Cloud ArchitectureAnd much more...
The 14 Most Impactful Cyber Security Articles Of The Last 12 Months 14 Most Impactful Cyber Security Articles Of The Last 12 MonthsOur eBook touches on the most important aspects of the cyber security threat that industry faces today. These topics and more make up our must read eBook as you prepare your business for the cyber-attack threat that is growing with each passing day.
Why CIOs Get Fired CIOs Get FiredEvery year or so some CIO very publicly loses their job. Often job dismissals can be predicted. Aside from outright illegality or being close to exiting executives during regime change, most discharges result from failure to perform position duties. Nevertheless, the four examples included in this report all have some steps that can be taken to help avoid the pitfalls that lead to shortened job tenure.
Establishing A Managed Cloud Infrastructure A Managed Cloud InfrastructurePlacing applications into the cloud is serious business and expertise is required. You’ve arrived at the decision to migrate to the cloud, don’t go about it in a halfhearted way. Learn more about application cloud migrations and prepare your business the right way.
Paradox of Compliance: Business Continuity and Resilience of Compliance: Business Continuity and ResilienceThe world is changing by the minute, both your organization and external forces. It’s time for a different approach.
Fighting Back Against Shadow IT Back Against Shadow ITThe advent of powerful and rapidly-evolving mobile devices and associated applications has given shadow IT a boost, as has the availability of cloud services.
Five Key Considerations for Selecting Cloud Recovery Services Key Considerations for Selecting Cloud Recovery ServicesAs more businesses recognize just how vulnerable their networks, applications, and data are, backup and disaster recovery initiatives have risen to the top of IT agendas. Cloud service providers that deliver backup and recovery as-a-service in the cloud have seen a corresponding increase in business. Why? Because many customers recognize that it’s much more expensive to provide business continuity themselves. Businesses that contact providers such as Allstream have a general idea of how they want to use backup and recovery services. Here are some items that should be part of an evaluation of a cloud-based backup and recovery service.
The Replication and Recovery Of Mission Critical Data To The Cloud Replication and Recovery Of Mission Critical Data To The CloudWhen a disaster or disruption occurs, your team can count on faster access to data and application protection that allows your business to continue operations in the face of challenging circumstances. Our RaaS solution for EMC2 extends the investment in current VMAX/VNX infrastructure which mitigates the need for additional hardware expenditures. Find out how your business can benefit from this unique solution.
Calculating The True Costs Of Business Continuity Management Plans The True Costs Of Business Continuity Management PlansIt’s time for business to tap into modern, cloud-based, BCM software to automate much of their BC program. Discover what the best BC platforms offer in the way of functionality and features inside our guide.
6 Practical Steps to Orchestrate Business Resiliency Practical Steps to Orchestrate Business ResiliencyChaos is "complete confusion and disorder, a state in which behavior and events are not controlled by anything." In the IT realm, chaos is the reason we have business continuity plans. We have to be prepared to handle the inevitable intrusion of chaos and still achieve comprehensive business resiliency.
ISO 22301: A Framework for Business Process Definition 22301: A Framework for Business Process DefinitionIn May 2012, the International Standards Organization (ISO) published the long-awaited. ISO 22301 which utilizes as a foundation BS 259992 a standard which has already garnered broad acceptance outside the UK. This paper outlines how this new standard “Societal Security – Business Continuity Management Systems – Requirements” offers a robust framework for individual organizations to build their own Business Continuity Management Systems (BCMS).
Adapting to the Changing Cloud to the Changing CloudIDG Research Services recently surveyed IT leaders to understand organizations’ cloud computing needs, the value placed on cloud recovery services, and the associated benefits and challenges they encounter with cloud recovery services. The research results offer a window into what IT leaders see as the benefits and the challenges of cloud recovery services.
10 Things Your Team Is Afraid To Tell You About Your DR Plan Things Your Team Is Afraid To Tell You About Your DR PlanCost-cutting pressures on CIOs have led many to accept more risk and settle into a mindset that their Disaster Recovery (DR) program is comprehensive, when, in fact, it might not hold up when matched against the company’s business requirements.​
6 Criteria for Selecting the Best Managed Hosting Provider Criteria for Selecting the Best Managed Hosting ProviderManaged Dedicated Server Hosting Providers take on the management and monitoring of servers to free an organization's IT staff to perform mission critical or value-added activities. They also offer a raft of additional benefits — including high reliability, performance, security, and compliance — more cost effectively than if the organization managed its own servers in-house.
Cloud Recovery for Hybrid IT Environments Recovery for Hybrid IT EnvironmentsRecovery-as-a-Service (RaaS) leverages a number of infrastructure options and recovery platforms to provide a recovery solution that is flexible, scalable, and secure. Service providers can offer fully managed solutions with the expertise to support heterogeneous IT environments.
How Will You Perform In a High Availability Economy? Will You Perform In a High Availability Economy?Enterprises are now actively making the shift toward hybrid IT arrangements and delegating an increasing number of activities to trusted partners. The reason? IT environments have become too costly and complex to manage without specialized assistance.
When Cloud Makes Sense: Cloud Strategy Cloud Makes Sense: Cloud StrategyFor more than a decade now, companies have been implementing virtualization technologies in their data centers to increase efficiency and consolidate servers. Virtualization is a foundational part of cloud computing. The biggest benefits of virtualization are efficiency and operational availability. So many more benefits can be realized by moving beyond virtualization to the cloud. The benefits of cloud include agility and flexibility, the potential for capital reallocation, and accelerated competitiveness.
Five Steps to Achieving Business Continuity for Everyone Steps to Achieving Business Continuity for EveryoneIn 2012, as part of a research survey, ESG asked IT professionals what specific data protection challenges they were facing. Thirty-six percent of the respondents indicated that implementing or improving business continuity and disaster recovery was a process and technology challenge they faced. Interestingly, 32% of them also cited a lack of a disaster recovery plan or process as a challenge they wanted to overcome.
4 Steps To Taking Control With Cyber Resilience Steps To Taking Control With Cyber ResilienceDespite advances in technology and best efforts to stop them, cyber attacks are escalating and attackers are constantly introducing new threat vectors. Under the circumstances, breaches and break-ins are simply inevitable. Your adversaries have nothing but time. They also possess the element of surprise as to the timing, target, and strength of the attack.
Meeting the Demands of Healthcare Reform the Demands of Healthcare ReformBy encouraging the development of HIT standards, healthcare reform is enabling healthcare organizations to more easily adopt technology. By providing incentives for higher quality and more coordinated care and extending privacy requirements, healthcare reform is encouraging hospitals to consolidate to pool their resources to more easily meet new requirements. Such consolidation, in turn, drives the need for healthcare organizations to simplify and standardize their IT infrastructure. Healthcare reform is also encouraging the development of health information exchanges.
3 Key Considerations To Ensure IT Resiliency Key Considerations To Ensure IT Resiliency"Disaster" is a word business folk do not want to hear — whether they are in leadership, IT, operations, compliance, or any other department. The high cost of downtime can be measured at least a dozen different ways, including revenue loss, reputational damage, legal penalties, and decrease in stock value. The final impact analysis of a disruption is always staggering. Yet even so, countless businesses do not have appropriate disaster recovery (DR) plans in place in their organizations.
7 Keys to Unlocking a Modern Business Continuity Approach Keys to Unlocking a Modern Business Continuity ApproachOrganizations use a number of tools to build business continuity plans and support their business continuity programs, from Microsoft® Word and Excel® to more specialized software products, which support only a portion of their continuity program requirements.
7 Dirty Little Secrets of Cloud Backup and Recovery Dirty Little Secrets of Cloud Backup and RecoveryCloud backup and recovery is, without question, one of the "latest and greatest" and "biggest and best" items in the IT arena. It's hot – and getting hotter as emergent backup as a service (BaaS) and disaster recovery as a service (DRaaS) vendors pop up like mushrooms after a heavy rain.
5 Best Practices for Leveraging Backup and Recovery Best Practices for Leveraging Backup and RecoveryThe advent of cloud has been both a curse and a blessing for businesses when it comes to backup and recovery. It is a curse because too many organizations assume that cloud backup as a service (BaaS) is all they need they can access their backup data from anywhere, so they neglect the details of disaster recovery planning. But the cloud is also a blessing because, once companies realize the danger of ignoring disaster recovery, they can leverage the new cloud-based recovery as a service (RaaS) options available to them to complement their cloud backup as a service. Whereas BaaS provides data only, RaaS provides data and compute resources in the cloud.
Cloud Services Readiness Assessment Tool Services Readiness Assessment ToolThere are several reasons for the move to cloud services. Cloud services can cut costs and help companies be more agile, offering the flexibility to more easily handle peak workloads and to be more responsive when business conditions change. This tool will help you evaluate if a cloud solution is the right choice for your company's needs and what cloud service characteristics and features would be a good match for your business.
Taking Recovery as a Service to the Cloud Recovery as a Service to the CloudThis Analyst Report will analysis Cloud-based managed recovery services and how they are a natural follow-on to cloud-based backup and how implementing disaster recovery in and from the cloud promises lower costs.
Is Hybrid IT The New “Antifragile”? Hybrid IT The New “Antifragile”?In his book Antifragile Things that Gain from Disorder, best-selling author Nassim N. Taleb contends organizations that perform best are those that can capitalize on adversity and volatility. What if your IT organization could thrive in today's turbulent and demanding environment while increasing stability? It can. Find out how leaders like you are embracing a hybrid IT model to overcome the intrinsic disadvantages of traditional IT services; confront the risks and limitations of cloud-based services; and maximize uptime and availability while strengthening data protection and disaster recovery services.
Why Compliance Matters In The Cloud Compliance Matters In The CloudFor businesses in heavily regulated industries like finance, healthcare, the public sector, and retail, a negative finding from an auditor or regulatory body can halt operations for weeks or more. At Sungard AS, we continuously build and refine our infrastructure and processes to help support the compliance requirements, best practices, and standards of our customers.
Hybrid IT Strategy: Building a Bridge Between Today's Environment and Tomorrow's Technologies IT Strategy: Building a Bridge Between Today's Environment and Tomorrow's TechnologiesHybrid IT — an environment that encompasses a wide mix of assets as well as internal and external IT services — requires enlightened governance. At present, the specter of “shadow IT” threatens to put enterprises at serious risk. By acting unilaterally, lines of business take steps that could prove detrimental to the reputation of the enterprise.
Incident Management Checklist Management ChecklistThe Incident Management Team provides direction and support to all affected business units. This centralized approach ensures that recovery requirements for affected business units are met while minimizing confusion and duplication of effort.
People Must Be at the Center of Business Continuity Planning: New Trends and Directions in Workforce Resiliency Must Be at the Center of Business Continuity Planning: New Trends and Directions in Workforce ResiliencyDon't forget about the most important element of your business continuity planning your people. After all, what use would it be to have your systems, data, networks, and applications up and running if there are no people to use them? And who will recover them in the first place, if not your people? This white paper identifies 5 new trends in business continuity planning that involve putting your workforce at the center a tiered workforce, strategic communications, blended solutions, workforce resiliency, and rigorous exercises. Read this white paper to learn more about how to fortify your business' resiliency and your disaster recovery program by taking your people into consideration.
The Need for High Availability and Uptime Need for High Availability and UptimeCompanies increasingly are looking to the cloud to help deliver IT services. Many have already moved email, sales force management, and other applications to Software-as-a-Service (SaaS) cloud service providers. And now there is growing interest in infrastructure services to cut costs and to offer companies the agility to be more responsive when business conditions change.
7 Key Elements of a Successful Cloud Strategy Key Elements of a Successful Cloud StrategyCloud can seem as intangible and mercurial as its namesake. But with a solid strategy and the right guidance, businesses can confidently move forward making sound business decisions, charting a direct course through migration, and reaping the many benefits the cloud offers. But what are the key elements of a successful cloud strategy? Forgetting for a moment the over-hyped assertions that “everyone is moving to the cloud” and “the cloud is the right decision for every business,” how will you determine if the cloud is the single best solution for your organization, or is just part of a more complex composite solution?
5 Key Questions To Ask Before You Move Your Apps To The Cloud Key Questions To Ask Before You Move Your Apps To The CloudMany companies are considering moving their applications to the cloud because they expect to derive numerous benefits including the ability to transform the business and lower operating costs.
Google Map Visualization Transforms Business Continuity Planning Map Visualization Transforms Business Continuity PlanningMap visualization is becoming an essential element for long-term planning as well. The world of business continuity is converging, with business continuity planners driving more engagement and integration with real-time incident management and crisis communication. Map visualization allows more informed planning as well as improved situational awareness in case of a crisis.
Are You Ready for the Next Hurricane Sandy? You Ready for the Next Hurricane Sandy?By the time Hurricane Sandy made landfall, we received 342 alerts and 117 disaster declarations for our disaster recovery customers. Just as important, hundreds of our managed hosting customers who trust us to keep their production applications and IT environments always available had no interruption of service – with 100% uptime. Additionally, our Carlstadt data center also served as an impromptu community command center for local law enforcement, medical and first response teams.
How to Pick a Colocation Provider to Pick a Colocation Provider“Colocation is all about economies of scale, focusing on your core competencies as a business and letting someone else handle the data center aspect,” says Joe Sullivan, senior director, colocation product management with Sungard Availability Services. “From a financial perspective, it allows you to take a large cash outlay or capital expense and convert that into an operating expense.” Smart Business spoke with Sullivan about how to decide if colocation is right for you, and what to look for in a colocation provider.
Lessons from Sandy: Business Continuance vs. Disaster Recovery and Why Organizations Need Both from Sandy: Business Continuance vs. Disaster Recovery and Why Organizations Need BothBusiness Continuance (BC) and Disaster Recovery (DR) are often thought of as the same discipline, yet they are not. Business Continuance plans, processes, and technologies are put in place to allow a company to carry on operations during a natural or man-made crisis, including terrorism. Disaster Recovery is what is done when BC and High Availability plans did not work or were never put in place.
Top 10 Ways to Address PCI DSS Compliance 10 Ways to Address PCI DSS ComplianceHeadlines have been written, fines have been issued and companies around the world have been challenged to find the resources, time and capital needed to comply with the Payment Card Industry Data Security Standard (PCI DSS). Companies not only have to embrace the new policies and implement changes to network configurations, they must also ensure that a solution is in place to protect cardholder data. Sungard AS suite of Managed Security Services provide organizations with one of the easiest and most affordable ways to secure networks and comply with critical policies and regulations. This paper illustrates 10 ways you can use these new solutions to demonstrate compliance with PCI DSS 2.0.

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