Growth demands can put tremendous strains on a legacy infrastructure, forcing companies to explore new solutions and new paths to expansion. That's what Emmerson Packaging said about its Enterprise Resource Planning (ERP) system a few years ago, as it examined its growth objectives and projections.
Working with Sungard AS, Emmerson is able to delegate highly demanding infrastructure support to a proven expert in SAP hosting. The cloud provides new levels of flexibility and visibility, eliminating the risks and expenses of managing an on-site infrastructure. But it also brings new levels of accountability. Emmerson Packaging now expects certain service levels and commitments to be met — and has assurance they will be based on the contract with Sungard AS.