Incident Manager®, delivered by SunGard and powered by WebEOC®, is a web-based application that allows your response team to establish a virtual Emergency Operations Center (EOC) accessible from any location with an Internet connection.
Team members can work together from a central hub, or from multiple locations—the incident site, the recovery location, vendor offices—simultaneously.
Incident Manager enables users to respond to incidents in real time by providing:
- Coordination: At a glance, Incident Manager presents the full scope of a business disaster and tracks response progress
- Communication: Features like secure chat, e-mail, and incident escalation help ensure fast and effective collaboration for a more efficient recovery
- Intelligent methodology: Incident Manager follows best practices based on Incident Command System principles and other recognized incident planning standards while maintaining the flexibility to support any EOC or Incident Response Center methodology
- Scalability: The virtual command center in Incident Manager runs as well on a laptop at the incident site as it does in a large emergency operations center (EOC)
Because Incident Manager is web-based, your incident response operation and information is available to anyone with access to the secure application, wherever they are.