Send critical alerts to employees and customers at any time, using any device and get the response you need. AssuranceNM Alerting and Mobile Services leverage a variety of communication methods to transmit tens of thousands of voice and text messages in minutes.
Take your incident management program to the next level. AssuranceNM (powered by Send Word Now) is built on an award winning platform used widely by both public and private sectors across the world. Business demands are forcing a convergence across business continuity, disaster recovery and crisis management. AssuranceNM is now part of the AssuranceCM family of business continuity solutions delivering superior performance, similar ease-of-use, agility and integration you expect from Sungard Availability Services.
The AssuranceNM difference
Mobility you require – Easy to use web and mobile user interfaces in addition to powerful Smartphone apps (for Apple®, Android® and BlackBerry®) to initiate alerts on the go.
Reliability you demand – 100% uptime guarantee with multiple geographically distributed datacenters and Global monitoring capabilities.
Global Reach – Alerting options are available in many languages and dialects, and AssuranceNM customers can rely on our Global Affiliate Testing Network to proactively monitor message delivery activity around the world to identify any trouble spots.
Integration within your organization and the world – Detailed audit trails, map notifications as well as integration with AssuranceCM Business continuity software to keep your critical data in sync.
Support you appreciate – 24X7X365 customer support assistance from an HDI certified support center staffed with skilled and friendly experts.
Security and more security – Emergency notification involves personal data hence we take security seriously with extensive measures and capabilities spanning SSO, at -rest and in-transit data encryption coupled with numerous certifications – SSAE16 SOC 1 Type 2 and DIACAP (U.S. Department of Defense).