Counterterrorism and Security Expert Michael Leiter to Deliver Keynote Address at SunGard Availability Services International User Group Forum 2012

Wayne, Pa. – October 12, 2012SunGard Availability Services has announced NBC national security analyst and former national counterterrorism center director Michael E. Leiter as its keynote speaker at the 2012 SunGard Business Continuity Software International User Group Forum.

Mr. Leiter serves as an expert on counterterrorism, cybersecurity, and national security for NBC News and was the director of the National Counterterrorism Center (NCTC) from 2008 to July 2011. He will share with forum attendees his in-depth understanding of activities that affect the nation’s security and share lessons on instilling leadership while managing a crisis during his address, “Leading in a Crisis: Before, During, and After.”

“A successful disaster recovery strategy requires strong leadership from the top and champions throughout the business,” said Mr. Leiter. “The more thought that goes into what an organization can and cannot do, the better position it will be in to face a crisis, adjust to changed circumstances and then reshape the organization beyond the period of crisis to be more effective.”

While leading the NCTC, Mr. Leiter served at the center of terrorism crisis management in U.S. government. During the course of two administrations, Mr. Leiter helped lead America’s efforts to respond to repeated crises and serious threats, such as al-Qaeda’s failed attempt to bring a U.S. airliner down over Detroit on Christmas Day 2009, a failed car bomb attack in Times Square, the tragic shooting at Ft. Hood, and the successful mission that led to the killing of Osama bin Laden.

Through examples from these and other events, Mr. Leiter will explain in his keynote address how principled, thoughtful, visionary, and energetic leadership can carry an organization through crises and lead to improvements in mission effectiveness that might otherwise be impossible. He will describe how lessons from counterterrorism apply to a wide range of businesses and organizations.

“It is our distinct pleasure to have Michael Leiter as our special guest and keynote speaker at this year’s International User Group Forum,” said Louis Grosskopf, general manager of Business Continuity Software at SunGard. “As a pioneer in BC/DR and a supporting partner to customers who have lived through the unthinkable, SunGard has redefined its business to help businesses prepare for increasingly frequent threats such as cybersecurity and acts of terrorism.”

The SunGard International User Forum is a three-day symposium that offers educational peer-to-peer sessions on business continuity, real-life cases of disaster events and crises that were combated using business continuity plans, and demonstrations and lessons on how to successfully implement BC software in an organization. Attendees also get a firsthand view of the next generation of BC Software enhancements that will shape the future of BCM programs.

This year’s forum, which carries the theme “Business Continuity Redefined,” will be held in Chicago from October 14-16.

About SunGard Availability Services
SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With approximately five million square feet of datacenter and operations space, SunGard Availability Services helps customers improve the resilience of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process and technology to address enterprise IT availability needs. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business. To learn more, visit www.sungardas.com or call 1-484-582-2000. Connect with us on Twitter, LinkedIn and Facebook.

About SunGard
SunGard is one of the world’s leading software and technology services companies. SunGard has more than 17,000 employees and serves approximately 25,000 customers in more than 70 countries. SunGard provides software and processing solutions for financial services, education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue of about $4.5 billion, SunGard is the largest privately held software and services company and was ranked 480 on the Fortune 500 in 2011. For more information, please visit www.sungard.com.

Trademark Information: SunGard and SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

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SunGard Availability Services Announces General Availability of Enterprise Cloud Serviceshttp://www.sungardas.com/company/news-and-events/PressReleases/Pages/sungard-availability-services-announces-general-availability-of-enterprise-cloud-services.aspxSunGard Availability Services Announces General Availability of Enterprise Cloud ServicesSunGard Availability Services announced the general availability in North America of its Enterprise Cloud Services which will help customers tap into the efficiency and cost advantages of a fully managed cloud environment with enterprise-grade application availability and security.
SunGard Availability Services Announces Expansion into Indiahttp://www.sungardas.com/company/news-and-events/PressReleases/Pages/sungard-availability-services-announces-expansion-into-india.aspxSunGard Availability Services Announces Expansion into IndiaSunGard Availability Services, the pioneer and leading provider of Information Availability and business continuity services, has today announced its expansion into India with two new dedicated Workplace Recovery facilities. The opening of the new centers follows the signing of a dedicated workplace recovery contract with a major international bank, and aims to meet the demand from international businesses for high levels of resilience for their key operations, whereby mission-critical, off-shore or outsourced business processes are protected according to business value, not just location.
Managed Recovery Program delivers expert management of recovery lifecyclehttp://www.sungardas.com/company/news-and-events/PressReleases/Pages/sungard-availability-services-announces-managed-recovery-program-to-deliver-expert-management-of-recovery-lifecycle.aspxManaged Recovery Program delivers expert management of recovery lifecycleSungard Availability Services today announced its Managed Recovery Program (MRP), a new offering that takes the pain out of application recovery for complex IT environments. With this service, Sungard AS experts manage the entire recovery lifecycle for organizations, helping lower the cost, burden and risk in the recovery processes. Organizations working with Sungard AS MRP have been able to raise their confidence in recovery, while refocusing their efforts on primary production operations.
Image Microsystems Selects SunGard Availability Services to Maintain 24/7 System Uptime and Resiliencyhttp://www.sungardas.com/company/news-and-events/PressReleases/Pages/image-microsystems-selects-sungard-availability-services-to-maintain-247-system-uptime-and-resiliency.aspxImage Microsystems Selects SunGard Availability Services to Maintain 24/7 System Uptime and Resiliency​Image Microsystems, a leading provider of technology restoration, reverse logistics, e-waste recycling and recycled plastic products manufacturing, has selected SunGard Availability Services to provide colocation services. SunGard AS will provide colocation services to help Image Microsystems improve information availability and ensure data security without straining internal IT resources.
SunGard Availability Services’ Customers Recover Following the Boston Back Bay Electrical Firehttp://www.sungardas.com/company/news-and-events/PressReleases/Pages/sungard-as-customers-recover-following-the-boston-back-bay-electrical-fire.aspxSunGard Availability Services’ Customers Recover Following the Boston Back Bay Electrical Fire​SunGard Availability Services today reported several of its customers were impacted by the Boston Back Bay electrical fire on March 13, 2012. Nearly 300 employees unable to return to their facilities resumed business operations on March 14th at the end-user Workforce Continuity Center in Marlborough, Mass.
SunGard Availability Services Outlines How to Address the Challenge of Recovering Hybrid Environmentshttp://www.sungardas.com/company/news-and-events/PressReleases/Pages/sungard-as-outlines-how-to-address-the-challenge-of-recovering-hybrid-environments.aspxSunGard Availability Services Outlines How to Address the Challenge of Recovering Hybrid EnvironmentsVirtualization technology has changed the landscape of IT and data centers, delivering substantial benefits to not only production environments but also in disaster recovery. However, while data centers are becoming increasingly virtualized, most IT operations are a mix of physical and virtual systems – a hybrid environment. According to Gartner, “as of early 2012, 50 percent of all installed workloads were running in VMs.”