Today’s retailers never close. They have to create always-on, engaging and consistent customer experiences across multiple channels – in store and online.
Consumers are used to finding everything they want, instantly. Loyalty endures no further than a single bad experience. An inexperienced assistant, a website that fails, or an incorrect delivery.
Sungard Availability Services’ unique Managed Services proposition equips retailers to delight today’s elusive and highly-informed customers. And it creates new efficiencies, protecting margins, driving down costs and enabling outstanding service. So customers keep coming back for more.