CPP Group Plc is an international assistance business operating in the UK and overseas within the financial services and telecommunications sectors. It provides a range of assistance based services including cover for lost or stolen credit cards and keys, identity theft and insurance of mobile devices, all of which provide peace of mind for customers.
The company has over 30 years of experience in helping customers across the UK and Ireland, Europe, Latin America and Asia Pacific, servicing 3.8 million live policies. Product names include Card Rescue, Card Protection, Identity Safe, Phonesafe and Travel Assistance, sold direct and via third parties.
Credit card protection firm CPP currently operates 3.8 million live policies worldwide.
With so many customers relying on its services around the clock, business continuity provision is essential for the company that has its UK office in York. This office needed a highly secure, resilient facility to store customers’ confidential credit card details and an alternative workplace for its people in the event its own premises are unavailable. After researching the market, CPP found the ideal UK solution in Sungard Availability Services’ Elland Technology Centre and workplace recovery facility.