Airline IT outages: What’s the impact and what can be done?

July 9, 2019

Over a third of travelers (34%) would not book with an airline again if they’ve experienced a major, non-weather related issue that severely altered their travel plans.

That should be a wake up call for every airline. Airline computer outages, network outages and other IT issues cause thousands of flights each year to be delayed or canceled.

These incidents tarnish airlines’ reputations, leave customers fuming on social media and could ultimately affect airlines’ revenue as well.

It’s time to take action. Here’s how airlines can prevent outages and make their IT more resilient:

Other Posts You Might Be Interested In

Is data more secure on-premises or in the cloud? The answer might surprise you.

If you’ve spent any time in IT, you’ve probably heard this one. Maybe you even believe it yourself: Data is more secure on premises than in the cloud. It’s such a fundamental...

A snapshot in time: The impact of the wave

One of the most famous works of art, THE GREAT WAVE OFF KANAGAWA (popularly known simply as THE WAVE), depicts a plunging breaker wave executed in the form of Japanese...

Major luxury retail brand weaves resilience into business plan

When a well-known U.S.-based retailer acquired several new brands, management sought to establish a common IT platform to integrate operations and accommodate future...