We’re delighted to report that Gartner has placed Sungard Availability Services in the ‘Leaders’ position of its Magic Quadrant for Disaster Recovery as a Service[1] (DRaaS) for the second year in a row.


“We understand that our business really is our customers’ business, and we take the availability and recoverability of customers’ business applications and infrastructure as seriously as they do. Time and again, customers choose us for our risk-based framework and ability to help map technical efforts to business priorities,” said Jack Dziak, executive vice president, global products, for Sungard AS.

He continued, “Today’s enterprise needs a partner that can provide more than simple DRaaS capabilities. The demands of the always-on business require a full IT availability solution that integrates into development, test, and production environments and orchestrates customer-owned and third-party infrastructures. Decades of disaster recovery experience and proven capabilities allow us to deliver on our promise of providing fully-recoverable production services. It is an honor to again be recognised by Gartner as a leader in Disaster Recovery as a Service.”

Gartner evaluated 20 Disaster Recovery as a Service (DRaaS) providers for this year's Magic Quadrant. Service providers were evaluated against their ability to execute – to provide a DRaaS offering that meets customer requirements with a high level of service and customer support - and a completeness of vision - not just on the provider’s assessment of the current market but also on its anticipation of expected market and technology changes.

According to the analyst, firms in the Leaders quadrant have “significant industry experience in supporting data center and managed operations services, a strong provider-managed (as opposed to self-service) approach to DRaaS management, and a professional services organisation that provides a complete solution to customers for recovery planning, exercising and management.”

With more than 35 years delivering recovery solutions that apply to all facets of customers' production environments, Sungard AS understands that IT must deliver business results and take a holistic approach to achieve business resilience. Our comprehensive DRaaS solutions are designed to be flexible enough to work with complex, hybrid production and recovery environments, and to scale up and down driven by specific business requirements, addressing a full range of recovery time and recovery point objectives (RTOs/RPOs).

To view a copy of the 2016 Gartner Inc Magic Quadrant for Disaster Recovery as a Service, click here.