London, United Kingdom. – 28 June, 2017 – Sungard Availability Services (Sungard AS) today announced it has been positioned by Gartner, Inc. in the "Leaders" quadrant of the "Magic Quadrant for Disaster Recovery as a Service"1 for the third year in a row.

“With the increasing digitisation of key business functions, there is more at stake than ever before for organisations, as they can no longer afford to rely on cheap or simple disaster recovery,” said Josh Crowe, Chief Technology Officer for Sungard AS. “Today’s business threats demand a more holistic business resiliency and recovery approach that evolves with an organisation. We designed our DRaaS offering to respond to our global customers’ needs, and we will continue to develop solutions for future scenarios. We take great pride in being named by Gartner as a leader and we will continue to deliver the future of Disaster Recovery as a Service.”

Gartner evaluated 23 Disaster Recovery as a Service (DRaaS) providers for this year's Magic Quadrant. Service providers were evaluated against their ability to execute – to provide a DRaaS offering that meets customer feature/function requirements, as well as the provider's ability to operate the tool with a high level of service guarantee and customer support – and a completeness of vision – the ability to understand customer needs and translate them into products and services. Vendors that show a clear vision of their market listen, understand customer demands, and can shape or enhance market changes with their added vision.

According to Gartner, the firms in the "Leaders" quadrant of the DRaaS Magic Quadrant have "large, mature DRaaS practices. These players have significant industry experience, global capabilities, a focus on DRaaS as a stand-alone offering, and industry-leading vision with respect to meeting the needs of its intended target customer segments."

With nearly four decades delivering recovery solutions that apply to all facets of customers' production environments, Sungard AS understands that IT must deliver business results. Looking beyond just protecting data, Sungard AS DRaaS solutions deliver a holistic approach to business resiliency. Sungard AS' comprehensive DRaaS solutions are designed to be flexible enough to work with complex, bi-modal production and recovery environments, scaling up and down according specific business requirements, addressing a full range of recovery time and recovery point objectives (RTOs/RPOs). Sungard AS DRaaS solutions can be integrated with the full line of Sungard AS disaster recovery and business continuity services, including Managed Recovery services.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Brand Statement

The abbreviation for Sungard Availability Services is ‘Sungard AS’ as cited above.  Please use ‘Sungard AS’ when abbreviating the name rather than ‘Sungard’ or ‘SunGard,’ which may confuse the reader with another separate company with a similar name.

About Sungard Availability Services:

Sungard Availability Services ("Sungard AS") is a leading provider of critical production and recovery services to global enterprise companies. Sungard AS partners with customers across the globe to understand their business needs and provide production and recovery services tailored to help them achieve their desired business outcomes.  Leveraging more than 40 years of experience, Sungard AS designs, builds and runs critical IT services that help customers manage complex IT, adapt quickly and build resiliency and availability. To learn more, visit or call 08082388080. Connect with us on Twitter, LinkedIn and Facebook.

Media Contact/s

Hannah Macleod
Tel:  0207 592 1200

Karen Wentworth
Sungard Availability Services
Tel: 484-582-1354

Representing techUK (formerly Intellect), the trade association, Sungard AS helped define ISO 27036 – the IT standard relating to information security in supplier relationships (including cloud services) as a member of SC27.  Previously in a similar arrangement, Sungard AS helped develop both business continuity management standard BS 25999, now ISO 22301 and IT continuity management standard ISO 27031.  Within the UK, Sungard AS became the first business continuity provider to secure certification against the BS 25999 Standard, which it retained in 2010. Sungard AS is also certified to ISO 27001 and ISO 9001, and compliant with IGSoC, PCI DSS and ISAE3402.

Sungard Availability Services is a trademark or registered trademark of SunGard Data Systems or its affiliate, used under license. The Sungard Availability Services logo by itself is a trademark or registered trademark of Sungard Availability Services Capital, Inc. or its affiliate. All other trademarks used herein are the property of their respective owners.

1Gartner “Magic Quadrant for Disaster Recovery as a Service” by Ron Blair and Mark Thomas Jaggers, 19 June 2017.