Without doubt, information and communication technology (ICT) is the biggest disruptive force confronting organisations and their leadership teams today.

Most businesses today are – or, are becoming – digital businesses. No industry, it seems, is immune to the realities where business processes, value proposition, customer experiences, products, services and management practices have been or are being transformed by the internet and other digital technologies.

Whilst acknowledging the opportunities digitisation can bring, most Chief Executive Officers (CEOs) don’t quite know how to respond, understandably, abdicating responsibility to their CIO. This is a fatal mistake.

Yet, it does provide a unique opportunity for Chief Information Officers (CIOs) to elevate their influence and position in their organisation and drive the digital agenda. However, they cannot do it alone.

The CIO and the broader C-level need, now more than ever, to be closely aligned.

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