Workplace Recovery Centre, London, UK

Services Provided

Download Workplace Recovery Datasheet

Building Features

  • 93,749 sq. ft recovery area
  • 1,026 seats
  • 16 customer conference rooms, office space and lounge areas
  • Customer voice recovery capabilities
  • ISO/IEC 27001:2013 backed security access controls


Lighterman House 
3 Clove Crescent
East India Dock
London,  E14 2BB

Environmental Controls

  • Minimum N+1 redundancy on cooling system
  • Temperature in data centre space maintained at (22°C +/– 2°C)
  • Humidity maintained at 50% (+/– 10%)
  • Analogue addressable fire detection system in all areas
  • Aspirated early warning smoke detection system (monitored 24x7x365) 
  • Inergen gas suppression system in technical areas


  • Network connectivity with other global Sungard AS facilities provides maximum flexibility and greater diversity & resilience of communications providers
  • Meshed, multi-vendor Internet and hyperscale cloud transit connectivity 
  • Multiple access building entry points for diverse routing of communications
  • Roof space for satellite communications

Physical Security

  • ISO/IEC 27001:2013 certified procedures and controls  
  • Integrated card reader security system
  • CCTV video and infrastructure monitoring throughout the facility
  • Proximity access control system
  • Secure managed loading bay
  • Monitored and alarmed access doors 
  • 24/7 on site staffing and security service 

Power Management

  • Mains power 2 x 9MVA supplies to the CER areas
  • Diverse supply distributed via 11kV ring main units
  • Minimum N+1 redundancy on power
  • Dual uninterruptible power systems (UPS's)
  • Automated power monitoring and management