Business Continuity

Ensure resiliency with best-in-breed business continuity services

Video: Sungard AS Recovery and Business Continuity Services

Could you maintain business as usual in the face of disruption? If yours is like many organisations, you may struggle to apply time and resources to your business continuity programme. Especially when you have to sync thousands of changes to recovery scripts, deal with shortages in staff and technical know-how, and respond to other business pressures.

Sungard Availability Services (Sungard AS) and our Business Continuity Management (BCM) consultants use proven methodologies to assess the current state of your BC programme to identify and remedy existing gaps or vulnerabilities. As a result, you’ll be in a better position to:

  • Build resiliency into your infrastructure and business operations
  • Protect your data and tier recovery to mission-criticality
  • Identify and respond to threats in minutes instead of days

Not only will you be ready for virtually any disruption, you'll gain the benefit of an objective, expert perspective to help you deal with a range of scenarios - from addressing board or stakeholder concerns and responding proactively to customer inquiries about your BC programme, to identifying and mitigating critical third-party vendor risks and preparing for an upcoming audit.

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a proven approach to business continuity

Assessment and Gap Analysis

Starting with a Business Continuity Assessment and Gap Analysis, we'll examine your most critical business processes and functions to determine what resources are needed – including premises, people, suppliers and technology. We take a risk-based approach by identifying where your organisation is particularly vulnerable to help you direct your BC budget where it's most needed.

Strategy and Planning

We'll partner with you to build robust business continuity strategies and plans documenting Emergency Action, Incident Management and Business Continuity Plans which address technology, facilities, workforce and third party failures. We'll develop a disciplined, documented approach to engage your board-level executives and equip your teams to recognise threats to your business, and empower them to take swift and assured action before incidents escalate into major disruptions.

Training and Exercises

Our BC professionals provide services tailored to your business needs, from training videos and routine table-top facilitation to enacting relocation exercises to test your off-site recovery capabilities. Or, you may opt to outsource your BCM programme entirely to Sungard AS for longer-term, larger-scale managed business resiliency.

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“If our systems were down for any prolonged period of time our customers would go elsewhere. If we can’t do the job, somebody else will so uptime is absolutely imperative. With Sungard Availability Services, I have the peace of mind that availability is never an issue.”

 - Senior IT Manager, Metro Shipping

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"I hesitate to use the word 'partnership' as it has become so overused but both the length and depth of our agreement mean that there is a level of commitment there to making the relationship work on both sides. After all, ten years is longer than some marriages!"

- CIO, John Menzies plc

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