Overview

With its own business and its customers’ wellness programs dependent on availability, Healthways needed a clear, documented and proven plan for maintaining always-on business.

Consultants from Sungard Availability Services (Sungard AS) assessed the impact of downtime on Healthways’ key business processes, systems, applications and data, then developed and implemented a best practice plan for business continuity, disaster recovery and compliance.

Results
  • A comprehensive, documented and proven business continuity plan
  • Quick, convenient, robust reporting
  • Stress-free fulfillment of customer audits and previews
  • Assured reputation and brand protection
  • Compliance with all required regulations and certifications
  • Cross-departmental engagement with continuity planning and recovery
Services Deployed
  • Business Continuity Consulting
  • Business Impact Assessment
  • Business Continuity and Disaster Recovery Planning
  • Living Disaster Recovery Planning System (LDRPS) Business Continuity Planning Software
  • LDRPS to AssuranceCM Transition
  • AssuranceCM software custom configuration
  • Ongoing Support

Because of their responsiveness throughout the implementation process, and my entire relationship with Sungard AS, I’ve always felt like I was their only customer.

Business Continuity Manager, Healthways

About Healthways

Healthways is the largest independent global provider of well-being improvement solutions. Dedicated to creating a healthier world one person at a time, the company uses the science of behavior change to produce and measure positive results in the well-being of its members.

Challenge

Solution

Benefit

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