Overview

The health and fitness industry is experiencing robust growth worldwide. One firm enabling health clubs to meet this surging demand is Jonas Fitness, a global leader in fitness software and billing services.

Because of this increased demand, competition in the health and fitness software sector is tremendous. Health clubs are challenged to meet high customer expectations and deliver exceptional service while maintaining strong financial performance. That’s a difficult objective to meet when you’re struggling to manage your own IT systems and payment processes.

Enter Jonas Fitness, a global leader in health club software and billing services providing best-in-class management systems to health clubs around the world. The solution enables the firm to efficiently manage everything from member check-in to the scheduling of personal training classes, from bill payment to mobile self-service.

By enabling its clients to automate and delegate demanding operational challenges, it frees them to focus on producing a powerful customer experience. Recognizing the value of this approach, more than 6,000 health clubs now rely on its solutions.

“We are intent on further strengthening our position as a market leader in health club management software,” says Scott Burgess, Vice President of Operations at Jonas Fitness. “By making it easy for health clubs to run their operations, we are enabling them to play to their strengths – providing a powerful health and fitness experience to their members.”

Benefits
  • SaaS hosting platform for greater agility
  • Accelerated new product delivery schedule for increased competitiveness
  • Production management of business critical systems for superior performance
  • Faster deployment of change controls and defect fixes for better quality
  • Support for Payment Card Industry (PCI) standards to meet compliance requirements
  • Cost savings through eliminating need to purchase additional hardware
  • Planning and execution of disaster recovery tests to provide for ongoing business continuance
  • True IT partnering with ongoing consulting services and responsive customer support

By making it easy for health clubs to run their operations, we are enabling them to play to their strengths – providing a powerful health and fitness experience to their members.

Vice President of Operations, Jonas Fitness

Challenge

Solution

Benefit

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