With nearly half a million weekly readers and nearly two million monthly website visitors, the TES newspaper and TES Connect website serve teaching professionals every single day.

TES Connect is one of the world’s leading industry-specific professional networks and the UK’s largest teaching exchange platform. The website houses one of the world’s largest free resource banks, with over 50,000 uploads to date, which are downloaded one million times every week.

TSL’s online recruitment platform, HireWire, is used by schools, colleges and universities to manage their whole recruitment process online.

2010 marked the 100th year of uninterrupted publication of the TES. Failure to publish an edition would result in damaging its reputation as industry leader. Similarly, the Times Higher Magazine reaches 40 years of uninterrupted publishing in 2011. It is inconceivable that these titles are not able to continue this unbroken record of publishing because of failures in the IT infrastructure.

The TES team prides itself on the valuable recruitment service it provides to schools and local authorities. Hundreds of thousands of readers scour its pages and website every week to search for jobs, find the latest news, participate in chat forums and share learning resources contributed by teachers for teachers.

Exceptional customer service is key to their success. During peak trading periods thousands of phone calls are received every week from schools who want to place recruitment adverts, which appear in the newspaper and on the website. Each member of the team understands that if the firm was to lose its telephony or IT systems during this time the recruitment section would not exist.