A report examining the largest threats to resilience in business today, the enormous toll these take on those in leadership positions, and how companies can better support employees in times of crisis by creating greater business resilience.

Foreword

Disruptions and disasters are an all too common aspect of doing business. It seems barely a week can pass without an organisation facing backlash or making headlines for crises resulting from cyberattacks to data corruption. From financial juggernauts to established high-street retailers, no company is safe from threats to resilience today.

With technology continuing to permeate every aspect of modern-day business, it has become more important than ever for organisations large or small, commercial or non-profit, to be resilient to sudden change.

Digital transformation is accelerating expectations of pace and availability amongst end-users, who demand always-on services to run operations without fail 24/7, creating resilience imperatives. Any break in service can now profoundly impact an organisation in a number of ways, and as this report reveals, in addition to the well-known financial and reputational imperatives that drive a need for resilience, there is also a personal one.

To understand the challenges companies now face, and draw conclusions on how to best to combat these, Sungard Availability Services (Sungard AS) surveyed business leaders across the UK and Ireland. The results demonstrate a C-Suite with a delicate balance on their hands in times of technological disruption.

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