Case Study

Enfield Council Partners with Sungard AS to Transform its IT - Fast!

Overview

Enfield CouncilThe London Borough of Enfield is twelve miles from the centre of London, has around 2,500 employees, and provides vital services to a population of some 324,500. The Labour-controlled council needs to save £56m by 2020 following government funding cuts and necessity is driving innovation.

Results

  • Lower IT running costs - Predicted headline cost-savings of 30% plus efficiency gains
  • More predictable IT infrastructure spend by moving it from the CapEx to OpEx budget
  • Greatly enhanced IT availability, flexibility and scalability
  • Improved cost-effectiveness - The council pays only for services actually used
  • Eliminates the burden of infrastructure management freeing up in-house resources
  • Highly available and secure, SLA-backed levels of uptime give the council peace of mind

Services

Challenge

Seamless migration of complex hybrid IT infrastructure to a new provider within an aggressive timescale

Enfield Council's contract with an outsourcing provider was ending earlier than expected by mutual agreement and the local authority urgently needed to find a new provider capable of smoothly migrating its cloud-enabled applications to the Microsoft Azure cloud and hosting the remaining legacy systems – some dating back 30 years - in a secure, resilient environment. With the non-negotiable contract exit deadline fast approaching, the council knew it needed to act quickly. It admits it had demanding requirements.

Seamless migration of complex hybrid IT infrastructure to a new provider within an aggressive timescale

Enfield Council's contract with an outsourcing provider was ending earlier than expected by mutual agreement and the local authority urgently needed to find a new provider capable of smoothly migrating its cloud-enabled applications to the Microsoft Azure cloud and hosting the remaining legacy systems – some dating back 30 years - in a secure, resilient environment. With the non-negotiable contract exit deadline fast approaching, the council knew it needed to act quickly. It admits it had demanding requirements.

"We were looking for a technology partner we could trust who would be flexible, work at a fast pace to meet our tight timeframe and give us a simple migration route. The transition from the incumbent supplier to the new provider had to be absolutely seamless, and, of course, keeping our data centre up and running throughout, without any interruptions whatsoever, was a top priority."  - Mike Weston, former Head of IT for Enfield Council.

Benefits

Flawless execution leaves employees blissfully unaware of the switch

The IT transformation programme is still underway but the first phase of the programme has been completed on time and within budget. The switchover from the incumbent to Sungard AS at one minute past midnight on the appointed date was seamless – employees were completely unaware it had occurred. Sungard AS and Enfield Council continued close co-operation to complete the ambitious IT transformation programme, which will give the Council a resilient, flexible foundation needed to deliver efficient, cost-effective services to the borough's citizens.

"We now look forward to continued close co-operation between our two organisations to complete our ambitious IT transformation programme, which will give us the resilient, flexible foundation we need to deliver efficient, cost-effective services to the borough's citizens."
- Councillor Dino Lemonides, Cabinet member for Finance & Efficiency, Enfield Council

Why Sungard AS?

We chose Sungard Availability Services because we cannot afford any interruption to services and need a seamless transition. Not only do we have zero tolerance for downtime but any decline in performance is equally unacceptable.
- Cabinet member for Finance & Efficiency, Enfield Council

  • Sungard AS partners with you to understand your unique business needs and provide production and recovery services tailored to help you achieve your business outcomes.
  • We apply our deep expertise and experience in recovery to design, build and run production environments that are more resilient and available.
  • We will work alongside you to deliver the right environments to meet your needs quickly, flexibly, and cost-effectively.

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