Application availability and data security
Fast forward to October 2012, when Delta Diversified was helping Sungard Availability Services with its electrical needs in Scottsdale, Arizona. Around the same time, Delta Diversified had reached a point where it needed to update and refresh its technology infrastructure. Berry, leading the charge, had to find an outside IT partner and knew Sungard AS was a great starting point. Berry connected with a Sungard AS representative, looking for secure solutions that would allow him to avoid the need to purchase and house new hardware. The conversations advanced, Berry took a tour of the Sungard AS data centre, a system architecture plan was drawn up, and Darren DeVito — Regional Vice President of Sales at Sungard AS — had a suggestion.
Why not go with Enterprise Cloud Services with Sungard AS handling the 24-7 management duties?
Berry liked the idea of not having to constantly update the company’s technology infrastructure. Two weeks before Christmas, both companies decided Cloud hosting would be the best fit for Delta Diversified. Then Berry had a thought: Could Sungard AS handle the conversion with its own engineers and other IT support personnel? The Sungard AS transition team, alongside Sungard AS Consulting Services — a group of veteran specialists who understand the intricacies of IT — determined what would be required. Berry approved the deployment plan with Sungard AS personnel.
When the work was completed, Berry says he received more than his money’s worth with the implementation team. “I was surprised at the level of detail the team members provided me. They were very proactive.”
He describes Sungard AS expert technician Leonid Volkovinsky as “one of the smartest guys I ever worked with.” Volkovinsky worked around the clock for three days on-site to make sure the transition was going smoothly.
“Leo did so much work behind the scenes, and that made the transition go very smoothly,” he says.
Berry was particularly concerned about Delta Diversified’s emails being migrated successfully to Sungard AS’ management. Delta Diversified has nearly 200 users on email and handles everything from billing to notification payments and shop drawings by email, among other tasks. “I had enough experience with exchange servers to know they can be an absolute nightmare,” he explains.
The Sungard AS team “put me at ease and showed me how it would all work.” The email transfer went smoothly; only two people couldn’t get their emails to work, but it was merely a configuration issue that was quickly resolved, he says.
His second major concern pertained to migrating Delta Diversified’s accounting system with its huge software program “and lots of moving parts,” as Berry describes it. But Sungard AS worked with Delta Diversified’s accounting software representatives and the migration took a few hours on an early Friday afternoon, with no issues.