Business insight, global availability
At one time, some low- or no-bandwidth job sites were so remote, miners faxed their timesheets — sometimes scribbled on napkins or scraps of paper — to headquarters. Others emailed. Today, time reporting is automated and global, as workers interact with the SAP system themselves.
“We now have a stable ERP system with 99.9 percent uptime that is widely available to everyone who needs it,” says Harkness. “Because the Sungard AS data centre is online virtually all of the time, our SAP applications are easily accessible, even to our remote sites.”
Since financial data flows securely into cloud systems straight from the field, Procon has greater insight into project costs and can stay abreast of production budgets to make adjustments on the fly. “Compared to our old system, the cloud is much more robust, so we can crunch the numbers easier and faster, and we have more confidence in the results,” Harkness says.
Procon also has visibility into other key information, like equipment maintenance costs and operating hours, along with material requisitions and approvals. Automated processes lead to more accurate data. “It’s all electronic now,” Wulkan confirms. “With less people touching the data, there are fewer errors and less data sources for me to worry about.”
Sungard AS also updated Procon’s firewall and managed a domain migration. “They did everything from building the machines and coordinating efforts with Illumiti to migrating live data and cutting over to the new domain,” reports Wulkan. “It was practically seamless.” Looking ahead, the greatest cloud benefit is scalability. “As we venture into the United States, we can react much faster to growth,” Wulkan continues. “Our ability to scale up cloud resources is a simple process, since we can go to a web portal and get more CPU and RAM in an instant. Spreading internationally also requires strict security measures. Having Sungard AS there means they can deal with the security headaches for us.”
Considering the success of the past two years, Harkness adds: “I would absolutely recommend Sungard AS to other companies. They provide me with a hands-off solution that lets me make better use of my time. With the monitoring and resources they have in place, we have more eyes on the systems, which gives me greater peace of mind. They’ve definitely earned two thumbs up from me.”
I would absolutely recommend Sungard AS to other companies. They provide me with a hands-off solution that lets me make better use of my time. With the monitoring and resources they have in place, we have more eyes on the systems, which gives me greater peace of mind.
IT Manager, Procon