A new hosting platform to support expansion plans
Transics’ success is built on the ability to connect its TX-CONNECT back office software to its on-board computers in trucks in order to deliver real-time truck, trailer and driver data to customers, which enables them to manage their fleets more efficiently. Transics recognised it needed to develop a hosting platform that would support its ambitious expansion plans and embarked on a search to find a new technology partner.
Transics had three clear objectives. Firstly, reputation played a big part in the ultimate decision. “We wanted a partner with a proven track record: one which we knew could offer a global standard of managed services,” explains Koen Uyttenhove, Vice President of Customer Services at Transics.
Secondly, the solution had to represent value for money, providing savings that would reduce the Total Cost of Ownership enabling Transics to reinvest in other areas of the business. Finally, Transics wanted a partner who genuinely understood its business and could offer true value, insight and rapport, as well as the expected high level of technical support on a day-to-day basis.