Overview

Cycle30 wasn’t a typical start-up. After nearly a decade running the order-to-cash billing services operations at GCI, Alaska’s largest carrier of voice, video and data communication services, the Cycle30 team was launched as a wholly owned subsidiary company. Having earned its stripes delivering this billing solution to the icy reaches of the last frontier, Cycle30 set its sights on serving telecommunications and cable companies in the lower 48 states.

“Alaska has some of the most diverse geography in the world,” says Jim Dunlap, Cycle30 President and former GCI Chief Information Officer. “With such a vast expanse and challenging terrain, telecom services are even more critical and more highly valued than in other places. We gained an appreciation of that while empowering GCI’s business in both the remote and urban areas of Alaska.”

According to Dunlap, that history, combined with a tried-and-tested billing model, experienced staff and seasoned executive management, had already positioned Cycle30 as the telco industry’s only provider of comprehensive managed billing services. “Unlike other billing services providers, Cycle30 isn’t a software company or a services integrator. We approach the billing business like an operator would,”he said. “We bought a handful of commercial, off-the-shelf billing solutions that everyone knows and then spent years integrating and perfecting them into a complete order-to-cash platform.”

With such a vast expanse and challenging terrain, telecom services are even more critical and more highly valued than in other places. We gained an appreciation of that while empowering GCI’s business in both the remote and urban areas of Alaska.

President, Cycle30

Challenge

Solution

Benefit

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