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    Philadelphia 401 - Data Center and Workplace Recovery Center

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    Data Center and Workplace Recovery Center, Philadelphia, USA

    Services Provided

    • Colocation Services
    • Managed Hosting Services
    • Network Services
    • Security Services
    • Cloud Services
    • Enterprise Application Services
    • Workplace Recovery
    • Cloud and Physical IT Recovery



    Building Features

    • 1,160,000 sq. ft. overall facility
    • 557,135 sq. ft. of raised floor across 3 floors
    • 300 Workplace Recovery seats
    • Command center and customer conference rooms
    • ISO/IEC 27001:2013 backed security access controls


    401 N Broad Street
    Philadelphia, PA 19108

    Environmental Controls

    • Fire control system
    • Pre-action sprinkler system
    • VESDA
    • Gas extinguishing systems in sub-floor
    • Return plenum HVAC solution for more efficient heat removal (RS)
    • 4,100 tons of chilled water capacity
    • Free cooling for winter months (Evapco Dry coolers)

    Power Management

    • Redundant utility feeds, (4) servicing RS and (2) servicing MS
    • Diverse routing to sub stations
    • (8) Diesel generators (2,000 kW per unit)
    • (1) Diesel generator (1,750 kW)
    • 32,000 gallons of fuel (belly tanks or above ground storage tank)
    • Selective Catalytic Reduction (SCR) system (85% NOx emissions reduction)
    • UPS systems (N+1 for MS)
    • Electrical, mechanical and fire systems monitoring


    • Meshed, multi-vendor internet transit connectivity
    • Diverse path long haul access (public and private)
    • Diverse fiber entry and intra-building fiber paths
    • Redundant internal network distribution platforms
    • Dual customer physical handoffs (copper, single-mode and multi-mode fiber)
    • Private production and recovery MPLS backbone access dedicated to Sungard AS subscriber traffic
    • Recovery-centric on-demand network service suite supporting a broad range of TDM and IP services
    • Integrated monitoring and management systems for comprehensive fault identification and remediation
    • AVAYA Aura VOIP telephony
    • Automated attendant
    • Automatic call distribution, voice mail, and call recording

    Physical Security

    • ISO/IEC 27001 certification
    • Integrated card reader security access system
    • 24/7 security service
    • Biometric security system (MS)
    • Closed circuit TV throughout the facility
    • Exterior security cameras
    • ISO 20000 certified

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    Workplace Recovery

    If a disastrous event compromises your premises, you might assume your people can muddle through working from home, or in a coffee shop or hotel. But during major disruptions, like a hurricane, entire areas can be left without power and telephony for weeks at a time.

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    A Four-Step Plan for Business Continuity

    We've helped companies assess and manage risk for almost 40 years. In this white paper, we outline our four-step plan for business continuity.

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