Fortified security defenses
MTI implemented multiple layers of security solutions from VMware, Trend Micro and Palo Alto Networks to protect sensitive data as it flows into, out of, and across the network. As a result, Southern Water can ensure consistent cyber security across all services, in line with security regulations set by the National Cyber Security Center (NCSC) and the National Institute of Standards and Technology (NIST).
Sungard AS manages the data center facilities, providing 24/7 operational support and proactive monitoring for physical security, problem prevention and resilient, SLA-backed services.
Faster service delivery, future-proof growth
A web portal gives Southern Water visibility and control over the environment, where they can dynamically change services and provision new resources during peak times for consistent application performance throughout the year. They can flexibly apply computing resources wherever they are required and automate service operations across the company.
“The new cloud environment enables Southern Water to present a service catalog back to the business that allows services to be spun up almost instantaneously, with just a click,” Nolan says. “They can reduce the number of people needed from an IT operations perspective and have far more agile, fast and consistently secure service operations.”
“What once took many weeks to deploy now takes just seconds,” he continues. “It massively speeds up their development cycles so they can release new services to market much sooner. It’s a great foundation that can take them into the future.”
Sungard AS will streamline that path. “With Sungard AS data centers, Southern Water can move forward knowing their growth won’t be restricted by physical location or concerns about resilience,” confirms Nolan. “They can continue this pace of change, knowing they can scale capacity and expand services with ease.”
Bringing best practices approaches to utilities
With more than 20 years’ experience serving the public sector market, MTI joined the Sungard AS Alliance partner program in 2018. In the future, Nolan sees the two companies working closely to bring best practice IT solutions to other utilities facing challenges similar to those of Southern Water.
“Sungard AS brought a flexible, customer-centric, can-do attitude into the engagement that was really refreshing,” Nolan says. “This was no ‘drive-by’ sale. Sungard AS built a genuine, deep, long-term partnership that worked extremely well both for us and for Southern Water.”
The timelines were challenging, but because of the partnership between MTI and Sungard AS, and our ability to be agile with regard to contractual and commercial arrangements, we met Southern Water’s very tight, very demanding deadline.
Chief Technology Officer, MTI Technology