Sungard AS’s cloud consultants first gained a thorough understanding of Tenet as an organisation before designing a solution based on the best combination of its physical legacy environments and new cloud services to ensure seamless implementation and successful application delivery.
As a driving force behind Tenet Group’s cloud strategy, Matt Bottrill was acutely aware his personal credibility was also at stake. He found Sungard AS’s structured approach, which involved taking Tenet through a four-stage process covering discovery, design, build and run, hugely reassuring.
He recalls, “We went through all the issues we’d experienced with our previous provider systematically and addressed them one by one, which gave me peace of mind. It was a critical meeting in gaining buy-in from the Tenet Group senior managers who were present. I wanted them to understand what we were trying to do in moving away from the incumbent. It was clear Sungard AS takes a very structured approach yet the team is always happy to talk things through.”
“In the months which have followed they have worked in partnership with us every step of the way, almost like an extension of our internal team, providing the flexibility and support we needed to allow us to develop, deploy and be confident in our mission-critical applications on their platform.”