In the modern inter-connected world, incidents that have the potential to create more than just a small glitch to operations, can, and will, be felt by others. Employees, clients, shareholders, regulators and the media are perhaps the most obvious. However, there is no longer such a thing as an "isolated incident" and relatively minor disruptions now have the potential to upset the money-making capability of the wider, and often delicately balanced, "commercial web" in which organizations operate.
This webinar looks at how every member of the “commercial web” has a vested interest in ensuring every other member succeeds, and how resilient organizations invest in building strong relationships “while the sun shines” so they can draw on goodwill when it rains.