Sungard AS maintains the following ISO standards and guidelines, and industry-specific regulations in North America.

ISO 14001

Sungard AS works within the guidelines of this environmental management standard. However, certification has not been achieved. Sungard AS’ Sustainability Policy is based on a company-wide commitment to embed sustainability factors into the core operations of Sungard AS' business.

ISO/IEC 20000

Sungard AS maintains an ISO20000 Certification for the Service Management System that delivers Managed Services to Customers in North America, Europe, India and other Global Customers provisioned from Thornton, CO; Philadelphia, PA; Pune, India; and Hounslow, UK.

ISO/IEC 27001

Sungard AS maintains an ISO27001 Certification for the Information Security Management System for Managed Services, Recovery Services and Cloud Services at all Sungard AS Facilities Globally.

ITIL

Sungard AS' delivery team is organized around a service-centric operating model, based on an ITIL v3 (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management) structure, and grounded in our ISO 20000-1 certification.

PCI-DSS

Though not required to be compliant, Sungard AS maintains a PCI-DSS Certification for its Central Management Network to enable Customers who are required to be compliant achieve their own Certification.

SSAE-18/ISAE3402

Sungard AS utilizes an independent third party to perform a SOC1-Type 2 and SOC2-Type 2 Assessment for Managed Services annually.

Sungard AS utilizes an independent third party to perform an AT101 Assessment for Recovery Services annually.