Overview

With more than 200,000 customers SMA Group manages in excess of 20 billion euros worth in assets, making security and business recovery high priorities. The credit union needs to confidently rely on a flexible and scalable IT infrastructure, which is able to adapt to its continuous growth and guarantee record recovery time.

RESULTS
  • Highly responsive contingency plans ensuring availability of IT infrastructure within 4 hours, user recovery within 24 hours and complete resumption of activities within 72 hours.
  • Activation procedures which are permanently ready and reviewed twice a year.
  • Ability to develop the processes and scope of business recovery, based on the growth of SMA Group.
  • Tracking and visibility of equipment, hosting and performance indicators.
SERVICES

About SMA

With insurance turnover of 2.4 billion euros and more than 3,200 partners, in France SMA Group meets the insurance needs of more than 200,000 clients and members through a set of professional indemnity insurance solutions (construction and other sectors), personal insurance (life insurance, savings insurance, retirement insurance, personal protection insurance, health insurance and social risk insurance) and property insurance (car insurance, construction site insurance, home insurance, premise insurance).

SMA Group consists of 2 mutual insurance companies:

  1. SMABTP (specialists in liability insurance and property and auto fleet insurance for the construction sector)
  2. SMAvie (specialists in personal insurance, life insurance, savings, retirement and financial planning)

Challenge

Solution

The Benefits

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