Higher Ed firm FolderWave embodies the highest levels of SaaS and cloud evolution by partnering with Sungard Availability Services (Sungard AS) to handle everything from document management to tech-support – meeting the complex needs of Higher Education big data management.
Businesses that serve the Higher Education enrollment management industry must be able to manage large volumes of personal data and information, prioritizing security – all in an environment where transaction volumes are highly cyclical and date sensitive.
Success is further determined by an organization’s ability to deliver solutions that can be tailored to the specific needs of each institution it serves. There is tremendous variability in the process of enrollment management from one school to another.
In increasing numbers, educational institutions are migrating their virtual libraries of student data to the cloud where they can better store, analyze and access it while also reducing the cost to manage all that information. FolderWave, a private company based near Boston, is one of the earliest such cloud-space providers for Higher Education.
Today, FolderWave helps flagship colleges and universities like Boston College, Carnegie Mellon, Northeastern, Merrimack College, Wittenberg, Tulane and Worcester Polytechnic Institute centralize millions of documents representing a soupto-nuts approach to admission applications, financial aid forms, academic transcripts, contracts and grants, and practically any other paperless documentation each school wants to track.
Helping FolderWave handle this virtual avalanche of data is Sungard AS. Sungard AS provides FolderWave with a secure and reliable hosting environment, including server management, intrusion detection, managed security, high availability and backup services. Since the fall of 2014, Sungard AS has also provided FolderWave with a cloud environment to help the Software-as-a-Service (SaaS) provider store and safeguard the customer data it maintains. This allows FolderWave to assign its expertise to solution development, helping each of its clients maximize their enrollment management objectives.
The choice of a third-party vendor to help FolderWave handle volume was one of the most important decisions. “We knew our entire service delivery could be made or broken by this decision. We consider the relationship with Sungard AS a true partnership.” ROBERT BURKE President FolderWave