Every day, thousands of nonprofit agencies log in and out of Social Solutions’ proprietary Efforts to Outcomes™ (ETO) software to document their interactions with individuals in need and monitor their progress and service results. In 2001, with only a couple hundred clients, the company built each database and physically delivered it to a client’s office. But to grow its business substantially, this leading provider of performance management software for human services companies had to change.
“Expanding our business meant attracting more recognizable organizations in the public sector that, historically, is risk averse and often requires top-notch security infrastructure,” explains Adrian Bordone, Co-founder and Vice President of Social Solutions. “We needed a web-based solution with no evidence of downtime — and a partner with a spotless record in IT security and availability.”
That partner is Sungard Availability Services. With an unmatched reputation as a “best-in-breed” provider of sound data management, Sungard AS was the right solution, adds Bordone. As a result, Social Solutions has never had data lost or a single violation of data security due to disaster or error. Sungard AS chalks it up to the model it has set for availability throughout the industry.
As a pioneer and leader in the availability industry, Sungard AS is known for helping companies protect their top business asset – data. By offering application protection and high levels of resiliency, its clients draw from this experience to navigate their needs both now and in the future for availability.
“We needed a web-based solution with no evidence of downtime.” ADRIAN BORDONE Co-founder and Vice President, Social Solutions