Press Release

Sungard Availability Services Expands Operations in Luxembourg with Acquisition of Second Recovery Site

Expansion of workplace recovery network allows for improved service for customers

Sungard Availability Services ® (Sungard AS), a leading provider of information availability through managed IT, cloud and recovery services, has acquired an additional workplace recovery centre in Luxembourg. The centre, previously operated by IBM, allows customers to continue normal business operations in the case of disruptions to their own offices, such as floods, fires, power outages or communication network failures. This will be Sungard AS’ second site in Luxembourg, building on the success of the existing facility which was opened in 2004.

Sungard AS will take charge of the building on 1st November 2018. Located at the Lux Tech Centre in the Contern area, around 11km from the existing Sungard AS recovery site in Munsbach, the new facility adds capacity and also provides a second, fully-redundant recovery option. Both sites will deliver the Sungard AS Global Work Area Recovery solution, providing complete consistency of service and the ability to seamlessly roll-back from one site to the other at the time of disaster.

Sungard AS plans to make additional investments in the new Contern facility to modernise the building and its IT systems. This will provide both additional capacity and resilience for existing Sungard AS Luxembourg customers and a straightforward transition for customers who already use the Contern site for disaster recovery.

“Sungard AS has provided us with a first-class service in Luxembourg and this new facility gives us further reassurance of its workplace recovery capabilities,” said Paul FOHL, Chief Risk Officer of Foyer Group, “Knowing that we have an alternative office space, complete with an identical version of our own IT systems, has given us confidence that we can keep the business running even in the event of a disaster. This second location boosts that confidence further still.”

Pat Morley, Senior Vice President, France/Benelux Country Manager, added. “This new investment in Luxembourg is an exciting opportunity to expand and improve our services to our existing customer base and to support new customers in the region,” he said, “Sungard AS has responded to 3,500 invocations in the past eight years and has never failed a single customer. We are looking forward to bringing our global expertise and experience to our new site right from the day of opening.”

Brand Statement

The abbreviation for Sungard Availability Services is 'Sungard AS' as cited above. Please use 'Sungard AS' when abbreviating the name rather than 'Sungard' or 'SunGard,' which may confuse the reader with another separate company with a similar name.

About Sungard Availability Services:

Sungard Availability Services ("Sungard AS") is a leading provider of critical production and recovery services to global enterprise companies. Sungard AS partners with customers across the globe to understand their business needs and provide production and recovery services tailored to help them achieve their desired business outcomes.  Leveraging more than 40 years of experience, Sungard AS designs, builds and runs critical IT services that help customers manage complex IT, adapt quickly and build resiliency and availability. Visit Sungard Availability Services at www.sungardas.lu or call +352 357305-1. Connect with us on LinkedIn, Twitter and our blog.

Media Contact/s

Antoine Billon
QUATRIEME JOUR
70, rue Michel Ange
75016 Paris
Tel : +33 (0)1 42 23 44 51
Mob : +33 (0)6 03 72 88 95
Email: abillon@quatriemejour.fr

Karen Wentworth
Vice President, Global Corporate Communications
Sungard Availability Services
Email: karen.wentworth@brands2life.com
Tel: + 1 484-582-1354

Representing techUK (formerly Intellect), the trade association, Sungard AS helped define ISO 27036 – the IT standard relating to information security in supplier relationships (including cloud services) as a member of SC27.  Previously in a similar arrangement, Sungard AS helped develop both business continuity management standard BS 25999, now ISO 22301 and IT continuity management standard ISO 27031.  Within the UK, Sungard AS became the first business continuity provider to secure certification against the BS 25999 Standard, which it retained in 2010. Sungard AS is also certified to ISO 27001 and ISO 9001, and compliant with IGSoC, PCI DSS and ISAE3402.

Sungard Availability Services is a trademark or registered trademark of SunGard Data Systems or its affiliate, used under license. The Sungard Availability Services logo by itself is a trademark or registered trademark of Sungard Availability Services Capital, Inc. or its affiliate. All other trademarks used herein are the property of their respective owners.