Outsourcing Customer Example: Global Retailer

As part of a proposal to replace an incumbent provider competing outsourcer engaged Sungard Availability Services to partner in their competitive bid. Sungard AS infrastructure services including; dedicated hosted private cloud, traditional hosting, mainframe, colocation and disaster recovery. This allowed our outsourcing partner to focus on their core value propositions of business process, applications and systems integration.

The Challenge

Providing a differentiated and cost-effective sub-contracted solution spanning dedicated cloud hosting for legacy systems and colocation.

The Solution

Full spectrum of infrastructure services across diverse geographic regions.

Business Benefits

A flexible IT environment that meets customer and partner business needs cost-effectively.

Results

• Collaborative solutioning approach with needs-based tailored options
• Flexible pricing
• Enhanced IT availability
• Agility derived from cloud-based solutions
• Lower IT running costs plus efficiency gains
• Move from Capex to Opex model