Senior Vice President, Global Customer Services
As Senior Vice President of global customer services at Sungard Availability Services, Vincent is responsible for bringing to market advanced technologies that enable Sungard AS to better meet the needs of customers and enhance high availability service delivery. Vincent is also responsible for overall customer satisfaction across our portfolio of products and services.
Prior to joining Sungard AS in April 2013, Vincent was the Vice President, professional services at Basho Technologies, Inc., a developer of open source and licensed distributed database storage software. Before joining Basho Technologies, Vincent enjoyed a 20 year career at Accenture, most recently as Partner in the technology consulting organization, focused on implementing complex solutions for service providers. Other roles at Accenture included managing the Accenture North America technology consulting practice, where he built a team to sell and deliver technology infrastructure to leading communications and high tech market unit companies. In this capacity, he was responsible for delivery success and profitability, directing a team of 1000+ technology professionals in client solution delivery.
Vincent graduated from State University of New York at Albany with a Bachelor of Science degree in Business and Computer Science.