Sorry, the language specified is not available for this page
    // LEGAL

    Service Terms

    These service terms and conditions (“Service Terms”) provide the additional terms applicable to the services that you have ordered.

    To identify the Service Terms applicable to your Order, please reference the names within the “Service” column in the table under “Schedule Name.” The Service Terms document name is the same name as the bold text or the name immediately after the bold text. Some Service Terms are specific to the country of the Delivery Location in your Order.

    Sungard AS may amend the Service Terms from time to time by publishing such changes to this site.
    To view the Service Terms in a downloadable PDF format, please click the links below.


    Cloud & Managed Services

    Application & Database Services

    Backup & Vaulting

    Managed Cloud - AWS

    Managed Cloud - Azure

    Private Cloud

    Security Services

    Server Services

    Storage Services

    Colocation Services

    Recovery Services

    Backup & Vaulting

    Managed Cloud Recovery - AWS

    Workplace Services

    Workplace Recovery - Dedicated

    Workplace Recovery - Shared

    General Service Terms