55% of consumers switched providers due to tech complications during COVID-19

    Consumers’ dependence on digital services has been on full display during COVID-19. As per a new study conducted by OnePoll on behalf of Sungard Availability Services...

    The use of digital services more than doubled on average during the pandemic. Here’s what that means for businesses.

    Consumers have become more and more reliant on digital services in recent years. During the COVID-19 pandemic, however, those services became essential. ...

    EXL: Moving Towards a New DR Model

    When customers rely on you to manage their critical business processes, their success— and yours—rides on IT resiliency. And as more of those processes...

    Is data more secure on-premises or in the cloud? The answer might surprise you.

    If you’ve spent any time in IT, you’ve probably heard this one. Maybe you even believe it yourself: Data is more secure on premises than in the cloud. It’s such a fundamental...

    A snapshot in time: The impact of the wave

    One of the most famous works of art, THE GREAT WAVE OFF KANAGAWA (popularly known simply as THE WAVE), depicts a plunging breaker wave executed in the form of Japanese...

    How To Conduct An Information Security Gap Analysis

    One of the most critical tasks I have as an information security consultant is conducting a security gap analysis. This analysis provides a comparison of your security...

    Major luxury retail brand weaves resilience into business plan

    When a well-known U.S.-based retailer acquired several new brands, management sought to establish a common IT platform to integrate operations and accommodate future...

    Reimagining operational resilience in the aftermath of COVID-19

    Many organizations believed they were prepared to withstand a business disruption. Then COVID-19 arrived and the reality set in: They were not as ready as they thought. ...

    3 tips to prevent remote workers from falling victim to phishing attacks

    The surge in phishing attacks related to COVID-19 is staggering.  Barracuda Networks announced a 667% spike in coronavirus-related phishing messages in March compared to...

    How to plan for a natural disaster during a pandemic

    Annual hurricane season forecasts are here, and the news is less than ideal. Colorado State University’s forecast predicts "above normal" activity for the 2020 season....

    Backblaze Case Study: You’re gonna need a bigger boat

    Legend has it that the classic line “You’re gonna need a bigger boat” from the movie ‘Jaws’ came from screenplay co-writer Carl Gottlieb. He added the line based on comments...

    5 essential guidelines for transitioning back to the office after COVID-19

    We’re not out of the woods yet, but we’re starting to see some light at the end of the tunnel. U.S. states are beginning to take initial steps toward reopening and soon...
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